Infiniti of Cool Springs Sales Reviews
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Infiniti of Cool Springs Sales Reviews

  • 211 Comtide Blvd
  • Franklin, TN 37067 (map)
  • (888) 475-6951
  • Chat with Dealer

Sales Reviews

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Sales Rating Beware of this Dealership Written by PCurry2015 on 06/11/15 03:01:12 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We selected this dealer to purchase our new vehicle. We went into the dealership and met with the great sales staff. Long story short, due to a death in our family the dealership was willing to wait for us to come back in town to purchase the car. This is until they got a new sales manager. The sale...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Very positive experience Written by cdees56 on 03/18/14 03:49:19 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I recently purchased a car at Infiniti of Cool Springs. Our salesperson, Angela, was an absolute pleasure to work with. In fact, we were very much impressed with every Infiniti associate we met, and we left with a great car and a very good feeling about this dealership. It was a very pos...
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Sales Rating Like Rodney Dangerfield - I got no respect Written by clayhrust on 01/18/14 07:49:46 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Wow, they are the worst I have ever dealt with for trying to squeeze every dime out of you. If you want to buy from them then you need to come "loaded for bear". Things started badly when they added items in the sales order that were not on the sticker. They did not have the required addendum sticke...
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Sales Rating Buying Experience Written by jx35 on 08/18/13 11:38:23 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We just recently purchased a car from Roger at Cool Springs Infiniti. I loved the high expectations that Roger has for customer service at Infiniti. Thank you for helping us to become owners of an Infiniti.
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Sales Rating Excellent Experience Written by jcreecy on 07/22/13 08:38:12 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We recently purchased a QX56, and the overall buying experience was very good. Our salesperson, Glen R., did an outstanding job explaining the various options, competitor information, and overall features and benefits of the QX.
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