Chrysler Dodge Jeep Ram of Franklin Sales Reviews Dealerships
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Chrysler Dodge Jeep Ram of Franklin Sales Reviews

  • 1124 Murfreesboro Rd
  • Franklin, TN 37064 (map)
  • (888) 475-5481
  • Chat with Dealer
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Sales Reviews

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Sales Rating Best Car Buying Experience! Written by Aderteam on 02/26/15 02:49:15 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Last month I purchased a 2015 Chrysler 200 Limited and I have to say I was treated with top notch customer care from start to finish. I absolutely LOVE my new car! And I'm so pleased with the service all the way around. If you are looking to buy a Chrysler, Dodge or Jeep please go by and see Chrysle...
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Dealer Response

Hello - We're happy to hear Ken and the rest of the Franklin CDJR team could meet your expectations. Thank you for taking the time to leave this review and recommendation. We hope to see you again in the future. Best regards, Martin Herr, General Manager, 615-... Read more

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Sales Rating A Real Five Star Experience Written by kingfish226 on 01/14/15 07:48:24 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I set out to buy a new 2015 Jeep Grand Cherokee Overland 4x4 a few weeks ago. After conducting all of my research on Edmunds and other sites, I began contacting dealers to check availability and negotiate a price. Feedback from a few dealers gave me a sense of their price flexibility, I then communi...
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Dealer Response

Hello - We're happy to hear the team at Chrysler Jeep Dodge Ram of Franklin was able to meet all of your expectations. We're also glad you were able to find the Jeep you wanted at a price you loved. Thank you for taking the time to leave this review. Congratul... Read more

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Sales Rating Treated just like family Written by hstnastrs22 on 09/24/14 11:42:43 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This dealer matched a price from another dealer and even made me pay less. They treated me like family from the time I walked and still do. I had to leave to get something and they remained patient the entire time. They made sure I walked away with what I needed and I only paid what I wanted to pay....
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Dealer Response

Hello- I am ecstatic to hear that you had a great time with us at Chrysler Jeep Dodge Ram of Franklin. We are happy to price match and in your case, beat the original cost! If you have any questions or concerns, know that you are always welcome here. Thanks ... Read more

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Sales Rating Southern Hospitality Written by blindstrom82 on 09/19/14 09:56:47 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Best customer service I've ever received anywhere!!! A couple months ago I drove from Wisconsin down to Franklin, TN for a wedding. Once in TN my Jeep started making a loud noise. This was on a Friday, wedding was Saturday, planned to drive back to WI Sunday. Concerned about the long drive back ...
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Dealer Response

Brett--We responded to your review on cars.com, and Google+ as well, but we wanted to make sure you saw it. Thank you for taking the time to leave multiple reviews, and we're happy to hear we could help you at your time away from home. If you're interested in ... Read more

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Sales Rating Be careful of their promises Written by david4434 on 06/16/14 09:07:18 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I have to admit I could have walked away but didn't. My instincts were flashing red to walk away during the negotiation but I'm a loyal Jeep owner and was fixed on getting a new vehicle. I've owned 6 Jeeps in various models and love the brand. I knew what model, color and extras I wanted before I wa...
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Dealer Response

Hi David- I truly appreciate you taking the time to share your feedback about your experience. Thank you for your compliment about our sales team, but I apologize for the series of occurrences that led to this review. I would like the opportunity to make this ... Read more

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