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Eight Trips and it's still not fixed

Written by 1annoyedgirl on 06/28/12 08:50:06 AM PDT Go back to Service reviews
Recommend this dealer? No

I purchased a 2010 Dodge Avenger from this dealership in December 2011. I love this vehicle however, we are having some issues. When starting the car it sputters, clanks, and sputs for about 30 seconds, and then it seems fine. The problem is getting increasingly worse, and is now chugging as if the car will stall, and then it's fine. I have had my vechicle into this service department a total of eight times, and leave with the same response, everything is fine. The staff in this department do not listen to the information given, and quite honestly, are much more attentive to my husband than myself. I have given my car to these people overnight a total of eight times, and have had no luck. Warranty coverage or not, I would not recommend this dealership for anyone for any reason. I love my Dodge and hope I will be able to get better service elsewhere so I can continue to enjoy this vehicle.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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