Rapid Chevrolet Service Reviews Dealerships
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Rapid Chevrolet Service Reviews

  • 2323 E Mall Dr
  • Rapid City, SD 57701 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Great service in a timely manner By LeoFlash on 03/14/15 11:46:00 AM PDT
Recommend this dealer? Yes

Jeremy was very quick in getting the issue resolved in a timely manner along with the technician that did the repairs on our vehicle. As the technician was working on the main problem of the truck that needed immediate attention he also caught another potential problem as well and the technician mad...
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Service Rating like the new store By Marksreview on 03/03/15 07:45:25 PM PST
Recommend this dealer? Yes

The only problem was waiting for my service technician was on the phone when I arrived to pay. Having to wait for him for over 5 minutes to finish the phone call was a little annoying. Liked it better at the old store where you just went to the window where a person was waiting to help you.
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Dealer Response

Mark, I am very disappointed to hear of your recent discontent with our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest... Read more

All Comments (1)
Service Rating Good & Fast By AaronT1975 on 02/25/15 12:05:17 PM PST
Recommend this dealer? Yes

Changed oil pan gasket very quickly. also spotted oil line leaks. is there a way to get the part numbers for the lines that are leaking? both sets oil cooler and transmission lines
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Service Rating Great work, but Aweful add on fees and overpriced labor costs By GriffM on 01/27/15 10:45:22 AM PST
Recommend this dealer? Yes

Your work has always been excellent, but while I sure don't mind paying for your time and the parts needed, the cost of the labor leads me to believe that you are trying to pay for the new shop off your customers backs...this year. I know that your mechanics don't make $100 per hour or anywhere clos...
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Dealer Response

I'd also like to explain the receipt cost listed. It is not to cover the cost of paper or ink, but it is to help us with the added costs of securing their records. I'd be happy to clarify any other details for you, so please don't hesitate to reach out with an... Read more

All Comments (2)
Service Rating Fantastic Service! By TMK68 on 01/09/15 12:55:40 PM PST
Recommend this dealer? Yes

I loved the new facility and the woman working at the service desk was the nicest I've ever met. Her customer service alone will keep me buying Chevy.
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