When I arrived on the appointed day for a test drive, the first words out of the guy's mouth after hearing the car I wanted were to the effect of, they didn't have one because it was sold recently. Then why was I asked to come in anyway? The answer was: This guy was going to go right ahead and try to sell me a regular all-gas Camry they had on the lot regardless of what I had told him my preferences were. I should have left right then, but instead agreed to test drive that one thinking at least I'd get a feel for the interior of the new Camrys. Afterwards I went ahead and had them do a basic check on my current car so I'd have an idea of the trade-in value (Since I had a pretty good idea I was now going to go somewhere else I figured having a quote wouldn't be bad) Salesguy promptly left me in the lobby for about 20 minutes, then came back and tried to show me on paper why my choice was wrong and it "made more sense" for me to get the car he was pushing (including conveniently forgetting to put my Costco discount on the Hybrid, and including it on the one on the lot to make the price difference larger) I laid it down for him in simple terms that no, I was not going to sign for a car that day, especially not the one I came in to get. Fine, he said, but I have to let you talk to a manager. He walks off, and I realize, hey, he still has my keys from the appraisal, so I can't just walk out. Manager comes over, and I sit patiently through his spiel (hey, it's their time they are wasting not being productive) and I say the same thing to him, get my keys, and leave. Despite telling them clearly I would get back to them when I was ready and not sooner, I began getting followup calls and emails the next day, multiple times a day, for the next week or so. I realize I should have left as soon as I heard they didn't have the car I wanted to test drive, but having sat through the ordeal, I will not now, nor ever be revisiting a dealership that encourages such pushy, badgering salesmen. They could not understand that I knew exactly which car I wanted, and didn't need or want to be talked into buying something else.
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