Stokes Honda North Service Reviews
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Stokes Honda North Service Reviews

  • 8650 Rivers Ave
  • North Charleston, SC 29406 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Unpleased.. Never returning By BALLBM2 on 05/26/16 07:03:41 AM PDT
Recommend this dealer? No

The worst experience I've EVER had with any Honda dealership which is shocking because Honda typically has wonderful customer service. I took my vehicle to be serviced, and my intentions were to utilize the service plan that was purchased when I bought my car. When I purchased my vehicle I was advis...
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Service Rating I love the Stokes Honda Service Center in North Charleton, SC By Brenda_C on 04/11/16 05:55:52 AM PDT
Recommend this dealer? Yes

Bar none, Stokes Honda is the best service center I have ever encountered. Raymond, my trusted service rep, does a fantastic job keeping track of my vehicle service history and setting me up with my favorite mechanic, Robert, who is highly skilled and incredibly knowledgeable. One of the things th...
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Service Rating Terrible service for a simple oil change By Packfan2112 on 12/14/15 08:38:30 AM PST
Recommend this dealer? No

I brought my car in for a simple oil change on 12/11/15. Almost three hours later they completed the simple oil change... Let me repeat that... Almost 3 hours later! First, it was a very light day there and I have waited behind a ton of people before at other dealerships and got finished in an hou...
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Dealer Response

We appreciate your detailed and honest feedback. We take pride in maintaining excellent customer relations and providing quality experiences, and it saddens us to hear that you were disappointed with the interactions you had with our service staff. We would li... Read more

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Service Rating Awful experience every time By ZandraJ on 07/22/15 02:57:42 PM PDT
Recommend this dealer? No

I bought my car in 2012 and with it I bought a car care plan. I was a newbie and they took advantage of me. I go to the Stokes Honda on Rivers in Charleston for my oil changes and every single time I wait 2+ hours and every single time they tell me something is wrong with my car. I usually cant affo...
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Dealer Response

Although we wish your experience had been a positive one, we appreciate your honest feedback. We genuinely strive to provide our customers with professional and personable experiences, but it appears that we have fallen short this time. We would like the oppor... Read more

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Service Rating Honda Civic By lovemyCivi on 01/08/15 11:11:12 AM PST
Recommend this dealer? Yes

I had been looking for a dealer here since moving from Atlanta where I had a long standing relationship with my Honda dealer. I felt very good about the treatment that I received and the work that was done on my warranty repair. I would gladly recommend them as my son in law gladly recommende...
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Dealer Response

Thank you so much for sharing your experience! Welcome to the Stokes Honda North family, we look forward to seeing you on your next visit!

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