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Dick Brooks Honda of Greer Service Reviews

  • 14100 E Wade Hampton Blvd
  • Greer, SC 29651 (map)
  • (866) 748-1079
  • Chat with Dealer
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Service Rating Worst Service Experience Ever By PTman on 02/21/14 06:10:16 AM PST
Recommend this dealer? No

My experience with Dick Brooks Honda Service Dept. was the worst experience I have EVER had. I took my car in simply to have the horn fixed, wouldn't shut off (bad contacts...). First they told me my alternator was bad (worked fine when I brought it in), then it was the door lock actuator (it hadn't...
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Service Rating Outstanding Service By honda_fan4 on 12/03/13 09:57:01 AM PST
Recommend this dealer? Yes

I purchased my new 2007 Odyssey at Dick Brook Honda. Michael C has been my service contact since the first oil change. He has always been polite and very professional. Michael is very knowledgeable and has always answered any questions that I have ever had about my van. I look to him for advice on ...
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Service Rating Great Service Michael By mellincoln on 11/25/13 02:05:58 PM PST
Recommend this dealer? Yes

Michael in service is awesome. I arrived first thing this morning without an appointment and was assured that I could be in and out by 9 am in order to make a 10:00 appointment 45 minutes away. Michael explained the issue and the charges clearly and the work was completed as promised. Every time I h...
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Service Rating Kris Graham approves By kvgraha1 on 11/24/12 11:52:07 AM PST
Recommend this dealer? Yes

Matt M. was over the top helpful for us. He helped us find what we were looking for and at a great deal. Matt helped us get all of our questions and needs met in a timely fashion and with a big smile. We highly recommend working with Matt and Dick Brooks. Overall we are very satisfied with our new H...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Not friendly service By roadwarriors1 on 11/05/11 08:58:44 AM PDT
Recommend this dealer? No

They are in general OK. But, sometimes small things may impact on how people feel the dealer. When I have requested a payment proof several months later, the service gladly responded and promised to send me the document... but they did not send. So, I had to go to the dealer and get the document. ...
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