Fred Anderson Toyota of Charleston Service Reviews
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Fred Anderson Toyota of Charleston Service Reviews

  • 2100 Savannah Hwy
  • Charleston, SC 29414 (map)
  • Chat with Dealer

Service Reviews

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Service Rating 10K Service By Winged_Spur on 03/06/16 06:50:17 PM PST
Recommend this dealer? Yes

Professional, good-natured attitudes with all the Staff I worked with. The appointment process went smoothly. The Service Staff were all very knowledgeable.
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Dealer Response

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Steven Rhoads - GM I 843-556-9110

All Comments (1)
Service Rating First service appointment By Macman146 on 02/28/16 03:40:43 PM PST
Recommend this dealer? Yes

Service was done in a timely manner. However, a minor request to remove annoying stickers from front windshild was not completed. They said they did not have time to remove the adhesive.
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Dealer Response

Thank you so much for your review of our dealership. We always appreciate any feedback and as we are always striving to improve. It was a pleasure to do business with you and we hope to see you again in the future. Steven Rhoads - GM I 843-556-9110

All Comments (1)
Service Rating Service appt By BryanHB on 02/28/16 06:55:48 AM PST
Recommend this dealer? Yes

Tony reviewed exactly what we needed and didn't need. We scheduled an oil change based on an incorrect window sticker. Ultimately we had the reverse beeper changed and had a software recall serviced. Thanks for the speedy service!
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Dealer Response

Hi Bryan and thanks for the great feedback! We're very happy that Tony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Steven Rhoads - GM I 843-556-9110

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Service Rating 5000 mile maintenance By Allisond17 on 02/26/16 06:45:45 AM PST
Recommend this dealer? Yes

The customer service shown by service provider made my wait a lot more pleasant. I did recommend to the service provider to see if they could add vacuuming the car to the service provided.
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Dealer Response

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicles needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Steve... Read more

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Service Rating New tires By Wendy_prius on 02/25/16 02:55:16 PM PST
Recommend this dealer? Yes

I was showed the wear spots on each tire and received an explaination regarding the downside of tires that were over 6 years old. My tire options and price points were clearly explained politely by the auto service team.
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Dealer Response

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Steven Rhoads - GM I 843-556-9110

All Comments (1)
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