Fred Anderson Toyota of Charleston Service Reviews Dealerships
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Fred Anderson Toyota of Charleston Service Reviews

  • 2100 Savannah Hwy
  • Charleston, SC 29414 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating 15,000 mile service By Carolyne1 on 04/14/15 06:09:14 AM PDT
Recommend this dealer? Yes

Courteous prompt service. The service person retrieved my car from the lot and brought it to the door of the service department!
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Dealer Response

Carolyne, I really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being courteous. It's helpful to know that we are meeting our goal in regards to that. If there is anything else we ... Read more

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Service Rating Oil change By FollyRace on 03/27/15 10:12:28 AM PDT
Recommend this dealer? Yes

We are from Iowa, so finding a dealership to change our oil was important to my husband. The service we received was excellent The gentleman we worked with (Mr. Porter) was kind and courteous. We will be back the next time we visit your fair city.
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Dealer Response

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Ste... Read more

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Service Rating Excellent Service at Fred Anderson Toyota By Zdenka on 03/26/15 06:36:12 AM PDT
Recommend this dealer? Yes

Shelley Jenkins, our service professional, was very knowledgeable and very helpful in explaining to us exactly what was done to our car and why it was done.
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Dealer Response

Thanks for your awesome review, Zdenka! I'm very happy to hear that Shelley was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer ser... Read more

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Service Rating Labdik By Labdik on 03/25/15 06:55:43 AM PDT
Recommend this dealer? Yes

Shelley Jenkins was a pleasure to deal with. Our truck was damaged in the car wash and she got a rental car and arranged for all the repairs, found damage we hadn't noticed.
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Dealer Response

Thank you for your review and business as a customer. It is our goal to provide all of our customers with the kind of customer service you described and we are glad Shelley achieved that. Once again, we appreciate your business and hope you will keep in touch ... Read more

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Service Rating Great Service By Harrold4854 on 03/16/15 06:41:17 AM PDT
Recommend this dealer? Yes

Service advisor was cheerful, efficient and helpful. Service time was excellent. Waiting area is bright and comfortable. Fred Anderson Toyota is a pleasure to doing business with.
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Dealer Response

We appreciate your marvelous feedback, Harold. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks aga... Read more

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