Colonial Toyota Scion Service Reviews Dealerships
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Colonial Toyota Service Reviews

  • 550 George Washington Hwy
  • Smithfield, RI 02917 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Great visits By Alexander_D on 02/23/15 08:13:36 AM PST
Recommend this dealer? Yes

I had my first service visit here about a week ago during the Valentines Day Blizzard. I called before my visit to make sure my appointment was still running on time they assured me the snow was no problem and to come right in. I am glad I did I watched the staff do a lot of running around due to th...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating worst retail or service experience ever By skyep on 02/07/12 05:35:03 PM PST
Recommend this dealer? No

I had to post this because the owners of the dealership answered me only the first time(just giving me permission to talk by email-because many phone calls were met with 'she isn't here, she has no set hours for you to call back'). They have never made any attempt whatsoever to apologize, let alone ...
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Service Rating Refused to do service By amersport on 11/14/11 08:52:56 AM PST
Recommend this dealer? No

This was just an unbelievable experience. I brought my year old '11 Prius into the service shop at Colonial because the car would not turn off. The entire electrical system seemed to be disfunctional. The female service associate began to lecture me that they might not be able to repair the car unde...
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Service Rating VERY courteous, comfortable...no problems By rial on 12/30/09 12:00:00 AM PST
Recommend this dealer? Yes

Service is almost a pleasure. Very efficient, no "surprise...well...we found that this is broken" type stuff. Comfortable waiting area with coffee and a danish (or whatever) and very courteous people. I requested to be dropped off at home and picked up when the car was done...no problem thouigh I li...
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Service Rating Do Not Go Here By jackwhes on 12/13/09 12:00:00 AM PST
Recommend this dealer? No

I brought my Toyota in for service first thing in the morning the staff showed up late and I was herded through the process as I told them what was wrong they were too bust ordering coffee. I was expecting to pay a large amount going to the dealer and I was aware that the posted service fee was 103 ...
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