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Hurd Auto Mall Sales Reviews

  • 1705 Hartford Ave
  • Johnston, RI 02919 (map)
  • Chat with Dealer
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Sales Rating Deliverd a new vehicle that was not fully tested Written by john720 on 01/14/14 12:34:08 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Hurd Auto Mall delivered my new GMC truck with the back up camera disconnected. They did not fully test the truck prior to delivering it. They just wanted to make the sale and get rid of me. After I discovered the problem, they made me schedule an appointment to get it fixed. I had to wait nearly 2 ...
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Dealer Response

Hello John, We are so sorry for the inconvenience. Please accept our sincere apology. I'm glad we were able to accommodate you in service right away. Please feel free to call us if you'd like to discuss as we appreciate your feedback. We are certainly not perf... Read more

All Comments (1)
Sales Rating great experience Written by pyleman on 09/29/13 06:04:53 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The salesperson was what impressed me the most. He made me feel comfortable and did not pressure me at all. I would definately buy another vehicle from Hurd auto mall.
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Sales Rating Great Dealership Written by efh2 on 03/08/13 02:29:06 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I liked the fact that I did not feel pressure to make a decision. In fact when we left the dealership to look at other cars their was no panic from Dave S.. He knew he has a good product and had no reason to worry.
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Sales Rating Pleasent experience Written by 13Silverado on 02/28/13 06:18:15 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

For my deal the team was outstanding! I presented particular challenges that were met with a smile and a handshake. In the end I am more than pleased with my new truck and pleased with the attentiveness, dedication and efforts of the team I worked with. As a side note, that Debbie in Finance is cr...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Not honest. Written by usedcarbuyer1 on 04/26/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Our car was misrepresented from the start as being certified (it is not). We were not given any paperwork. We were not asked to confirm the ridiculously high interest rate on the loan (9.9% - we don't have bad credit). They lied blatantly on the phone about why they could not deliver the car on t...
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Comments (1)
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