After getting the run around from several MD dealers, I contacted Jim at York Toyota regarding an upper end Tundra. Jim worked for several weeks trying to get the right truck for us. While working on obtaining the truck they provided a loaner vehicle for us. Eventually Jim found a vehicle fitting our specifications, we agreed on a price and waited for it to come in. Once it arrived, it was prepped and ready for us the next day. Jamie gave me a call to get all our iinfo for financing and insurance to have all our paperwork in order for delivery. The next day, when we arrived at the dealership, we were greeted by Jaime who took us back, let us take a look (no test drive needed since we had done that at previous dealers) then we sat down signed papers for 10 minutes and drove off in our new truck. I can not express how nice it was to work with a dealership where things did not keep changing with every breath out of their collective mouths. We will be a customer for life. Thanks Jim and Jamie!
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