Infiniti of Willow Grove Service Reviews Dealerships
Print | Edit this listing

Infiniti of Willow Grove Service Reviews

  • 1510 Easton Rd
  • Willow Grove, PA 19090 (map)
  • (877) 469-8968
  • Chat with Dealer
  • Awarded in 2014, 2015

Service Reviews

Sort By:
Service Rating DO NOT SERVICE YOUR CAR AT INFINITI OF WILLOW GROVE (R&D Motors, Inc.) By TimAnton on 06/18/15 10:36:36 AM PDT
Recommend this dealer? No

I have brought my car there twice in the last three years (totaling 5 separate visits, two the first time and now three the second time) and have had major problems both times. The first time, I bought a QX56 in NJ and brought it to them to get inspected in PA. They said I needed new brakes and ha...
Read the full review

Service Rating Great people! By chip2u4u on 10/25/13 04:36:31 PM PDT
Recommend this dealer? Yes

I've had 3 Infiniti's serviced at Willow Grove. The people are incredibly friendly, well versed in the technicals of the cars, and price their service fairly. They really do care that you leave their dealership happy with their service. I have dealt with auto dealerships for 50 years and the people...
Read the full review

Dealer Response

Hello, Our service team will be ecstatic that you have continued to go to them with your Infiniti service needs! They take pride in their fast, friendly, and efficient customer service and will love to hear you left their department satisfied! We thank you fo... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating No concern for my issues By antonio246 on 09/23/10 12:00:00 AM PDT
Recommend this dealer? No

After my first trip to this dealer, I left feeling frustrated. The car they sold me obviously has serious transmission problems. I was told there is nothing they could do. And yet the car lurches forward on downshifts, that is once it's decided what gear to go into, hesitates on manual downshifts...
Read the full review

Service Rating Worst service ever By emeraldnyl on 03/09/10 12:00:00 AM PST
Recommend this dealer? No

I recently purchased a used EX35 from Infiniti of Willow Grove-- the car was "certified" and had only 13,500 miles on it. Within a month I noticed a very high-pitched ringing noise on acceleration and took the car back to the dealer. The service tech heard the noise and said that a part would be o...
Read the full review

Have a question? We're here to help!
Chat online with us
Email us at
*Available daily 8AM-5PM Pacific
Call us at 855-782-4711
Text us at ED411