I had not bought a car in 6 years because I ran my Suburau into the ground. I loved Suburau but was tired of driving around a station wagon. We looked at KIAs, then at a Volkswagon Jetta. My younger son and I fell in love with a blue one. We lefted the lot and the next day I knew I wanted that car. I called and got Rich Chestnut as my salesperson. I told him I had a trade-in and that I could not make in for 5 days but I would leave a deposit. I then went to the interent and fear took over me. I had made mistakes all ready. I followed the advice on Edmunds website and enter to do battle at Billco. It was a better expericence then I could have ever imagine. I got a VERY fair deal and GOOD trade-in. They do not do any dealer add-on and the whole experience was professional and laid-back. I love my new Jetta and Highly recommend Billco for a new or used car. Thanks Rich!!