Otto's BMW Service Reviews Dealerships
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Otto's BMW Service Reviews

  • 1275 Wilmington Pike
  • West Chester, PA 19382 (map)
  • (877) 884-0233
  • Chat with Dealer
  • Awarded in 2014, 2015

Service Reviews

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Service Rating Technology training By nw4 on 12/23/14 06:42:13 PM PST
Recommend this dealer? Yes

After purchasing a car from Otto's(btw - sales experience was exceptional from start to finish) I was provided with an hour long technology training session. The electronics from engine and car set-up to inside monitoring along with comfort settings on my new car are very complex. BMW and specific...
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Service Rating Excellent Service!!! By hurlnut on 02/27/14 07:20:40 AM PST
Recommend this dealer? Yes

We purchased a used 750i from Otto's BMW and have only had serviced there. Their service department is knowledgeable, courteous and accommodating. If I cannot wait for my vehicle, a rental was always waiting. I highly recommend both the service and sales department. Their staff is top notch all arou...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating A complete rip-off!! By xcz on 11/23/11 11:25:45 AM PST
Recommend this dealer? No

My car's hood won't open. It cost me $400+ to just replace the two latches of the hood at this Otto's BMW!! I searched the two latches that they replaced on-line and the price is $100. And they charged $200 for the parts! They spent most of the service time getting the parts from another dealershi...
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