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Otto's BMW Sales Reviews

  • 1275 Wilmington Pike
  • West Chester, PA 19382 (map)
  • (877) 884-0233
  • Chat with Dealer
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Sales Rating Great experience at Otto's Written by kgp1 on 04/02/14 09:19:34 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We recently purchased a certified pre-owned BMW at Otto’s BMW and had a great experience. Our sales client advisor, Justice M, was a pleasure to work with providing us with a no-pressure and very professional experience. To be honest, Justice exceeded our expectations with his responsiveness and fo...
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Sales Rating Great Experience Written by BMW_Senior on 03/23/14 10:31:29 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We have dealt with Justice M at Otto's for the past six years buying several new cars. It has been the best sales experience I have had thus far. Justice does not try to sell you a car but instead helps you get the information you want so you can decide. No hype, no pressure just low key "how can I ...
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Sales Rating Purchasing process Written by 2011_X5 on 02/11/14 08:56:42 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We bought this X5 which was already at the national average sale price as Edmunds listed because the vehicle had been in the used lot for 7 months. We did not had any trouble negotiating, but as always, buying a vehicle is a long process, headache, and other things involved. I used safety issue to h...
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Sales Rating Terrific Buying Experience - Otto's BMW Written by DEankledoc on 11/05/13 06:01:42 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bought a certified pre-owned 2011 BMW 328i from Otto's BMW in West Chester, PA a few weeks ago. Scott G was our client advisor --- extremely knowledgeable, but not pushy! Gave us the space to make an informed buying decision. Extremely satisfied with the entire experience and would highly recommend ...
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Sales Rating Heath C is BMW's Hidden Treasure Written by CJordan505 on 08/18/13 09:52:30 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Heath C, Client Advisor, provides support and education throughout the whole car buying/leasing process. I truly felt like I walked away not only with a beautiful BMW, but the feeling that I made informed decisions and made a friend in the process. The professional service and client support relatio...
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