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Kia of West Chester Sales Reviews

  • 326 Westtown Rd
  • West Chester, PA 19382 (map)
  • Chat with Dealer
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Sales Rating $180 in fees Written by xxxxxxxxx1 on 09/26/13 04:08:20 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a used car there and found they charged me $180.00 in 'fees' Like a $5.00 fee for a tire, $80.00 in 'doc fees', etc. NEVER AGAIN. Don;t BUY THERE!!
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Sales Rating Found me the car I wanted Written by chrisy1 on 04/14/13 11:05:20 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I searched all over the Northeast for a 2013 Kia Rio SX with Premium Package in Electronic Blue. When I finally contacted Kia of West Chester, the found the car within 24 hours. They set up all the paperwork before I arrived so that I was in and out with my Rio in less than an hour.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Misrepresentations Written by woe_is_mee on 06/16/12 03:42:08 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Sipala Kia of West Chester, PA brought me to their dealership with misrepresentations. I made it clear I was looking for a fully loaded car & would not visit their dealership unless they had cars that met my criteria at a certain price point. After several email exchanges, I was skeptical that th...
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Sales Rating Bait and Switch Written by hayata038 on 05/14/12 07:05:57 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Bait and switch! They said they would match a quote I got from another Kia dealership on a new Kia Forte EX. I got there and the car they were offering me was a demo model that had 2350 miles on it. They never mentioned this in e-mails or phone calls. When I called them out on it, they told me that ...
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Sales Rating I Wish All Dealership Were Like These Guys!! Written by leslie4life on 06/13/11 09:44:56 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I went to their website to get an idea of prices and what could fit into my budget and still be what I wanted. Anthony called me and asked me more about what I was looking for, and he was able to give me options on new cars that would also fit my budget. They were able to get me a car loan too! (whi...
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