Infiniti of West Chester Sales Reviews
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Infiniti of West Chester Sales Reviews

  • 1265 Wilmington Pike
  • West Chester, PA 19382 (map)
  • (888) 719-8628
  • Chat with Dealer

Sales Reviews

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Sales Rating Horrible Buying Experience – AVOID! Written by jubberb on 03/30/16 07:03:41 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Went to look at a car that was advertised online. Drove 50 miles to buy the car. When I got there, all of a sudden there was an $850 “Dealer Prep Fee” on top of the price that was advertised! There was NO MENTION OF THIS FEE IN THE ON-LINE PRICE! Made a deal contingent upon their service departm...
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Sales Rating Deceptive and Unethical; Go Elsewhere Written by pierre_1 on 12/21/15 12:25:46 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I went to West Chester Infiniti for a car to replace my car, which had been totaled in an accident. On the night I went in and test-drove the Infiniti I eventually bought: 1) the salesman, Steve C., acknowledged he heard the grinding noise I heard, and said he would have the mechanics check it out;...
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Sales Rating This dealership is a joke Written by bsisman on 11/14/14 08:29:58 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

It was my first lease, I was naive, inexperienced, and eager to get into my first ever new car. The dealership took advantage of this fact and I ended up in a lease that I have since come to discover is WAY over what anyone else pays. Add to this the low value they gave me on my trade-in, the lacklu...
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Sales Rating BUYER BEWARE Written by USMC1988 on 07/30/14 02:11:35 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

After signing final purchase agreement for price of $14000 on a 2005 BMW X5, I took it into Bavarian Specialties for a Pre-Purchase Inspection (PPI). This was agreed upon as condition of agreement before taking final delivery as was the repair of any found issues. PPI found leaking P/S Coolant Hose ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Great experience on first leased vehicle Written by AscariA10 on 01/14/13 03:19:58 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Great all around experience with this dealership. Sean was patient, personable, enthusiastic and knowledgeable. He took his time and did not pressure us. His sales manager, Jake W. followed up (he had been our first contact several months before). They gave us an awesome deal and delivered the car s...
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