O'Neil Nissan
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Dealership Service Review
service Rating
Be very cautious - bad customer service + selling of lemons
Written by 03/26/2010
onI would seriously give great consideration to other dealerships that actually may care about a customer before giving them any business. In addition to questioning their level of professionalism I would be cautious about any used vehicles they currently have on the lot.
I personally purchased a used car and for the several months that I've owned it's had nothing but problems since day 1. Despite raising the many issues all the way up to the President/owner of the dealership, no one has yet to apologize for my bad experience nor in general take ownership and resolve these matters.
My only option at this point is to pursue further legal action and from the little research I've done, this is not something new for them. Again, I would be very cautious about doing any form of business with them. The integrity of their staff is very questionable - it's very obvious that they proactively sell lemons and their word is not worth much.
Especially be careful in general if a vehicle is 5-6 yrs old, which seems to be their specialty. They know the lemon law doesn't apply and are only trying to push sales.
- Recommend this dealer? No
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maggieoneil on 10/19/2015
Dealer Response
Hi Jamie, this is Bill O'Neil. I am aware you had a problem but you fail to mention in your review that I fixed your transmission for free, even though you were six months out of your warranty period and had been driving the car for a year before you started having a problem. I hope your Audi is running fine today.
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