Customer Reviews of Faulkner Cadillac- Trevose
Fantastic Experience
byon 01/09/2018
Faulkner was able to deliver the right XT5 for me at a very fair price! The sales person was knowledgeable and the selection was awesome.I was in and out in less than 90 minutes.
Do not buy used!!!
byon 05/06/2017
Purchased a used truck here. Asked to have it serviced prior to pickup. No. Asked to align it (it was way out of alignment). No. Asked for actual keys (we were only given 1 Home Depot made key). No. Asked that specs listed for truck to be fulfilled (missing lower bumper & foglights). No. Did not even make it home and the front bearings blew. It's lucky that we were not involved in an accident as the result. The truck should NOT have had legal inspection stickers. It goes back tomorrow.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Faulkner Cadillac is the best
byon 12/30/2014
The whole experience was excellent. there was no haggling on price, I felt I got a good deal on the new vehicle and a fair price on my trade. The finance was fast and they got me an excellent interest rate. My best car buying experience ever.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent experience. great sales and finance department
byon 10/15/2014
Once I found the CTS I wanted it had to be obtained from a different dealership. Michelle Lilly made that happen. She worked with Brandon to get monthly payment I needed and exceeded my expectations. Michelle got the car and Brandon's quote on the payment was well below the competitors. Michelle kept me informed throughout the delivery process and made sure the car was perfect when I picked it up. I appreciated the tour of the facility and explanation of all the cars functions. I've already recommended Michelle and her team at Faulkner to everyone I've talked to since. I shopped two other Dealerships and their numbers or level of service didn't come close to Faulkner's. Thank you for all the help Michelle, the Cadillac is amazing!!! Pete Felici
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Faulkner Cadillac
byon 08/08/2014
This is our fifth Cadillac purchased from Faulkner. We would not buy a car anywhere else. John, the Sales Manager, is top notch and Sales Consultant Michelle could not have been more helpful or accommodating. We've got our next car picked out!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Cadillac SRX
byon 06/03/2014
Very professional and courteous staff. I was a previous customer then switched to a buick, now I'm back as a customer again and I'm glad I switched. Glad to have a cadillac again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Sold me Damaged Goods
byon 04/29/2014
I bought a 2012 Challenger SRT8 from them only to find out a month later their was significant body damage. When I called to inquire everyone from the sales person to the general manager claimed ignorance. So either they are lying or their used car manager is incompotent because he didnt see what 2 other dealers clearly did. Either way I wouldnt buy pre-owned. RH
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Upsetting....
byon 02/25/2014
Car broke down after 900 miles .... in 27 days and they made me pay for it ... thought Cadillac was a classy place to buy a car not a $200 buy here pay here
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
GREAT PEOPLE
byon 09/04/2013
This dealer was true to their word, very honest and helpful.The trip was longer for me but not dissapointed once I arrived.I would recommend this dealer to my family friends $ CO-WORKERS.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Purchase Experience.
byon 08/24/2013
I purchased a new ATS. I was able to get the color and options I wanted, although Faulkner had to secure it from another dealership. It was beautiful upon delivery to me and the price was very good.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience at Faulkner Cadillac
byon 08/15/2013
During my recent service visit, I was speaking to the General manager Tim and was asking him about a vehicle out front of the showroom. The next thing I know, I'm in my new car, in less than an hour. No pressure, it's the kind of experience we wish we all had when purchasing anything. From the Team in service to the Team in the showroom, it was a first rate experience. Thanks for making it so easy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
In business since 1932, Faulkner offers a huge selection of new and pre-owned. In fact Faulkner Cadillac in Trevose is Number One in Pennsylvania in both New and Certified Pre-owned Cadillac Sales. We have an experienced sales staff, highly trained service technicians and a well stocked Parts Department.
3 Comments