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Barbera's Autoland Service Reviews

  • 7810 Roosevelt Blvd
  • Philadelphia, PA 19152 (map)
  • (888) 229-5372
  • Chat with Dealer
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Service Rating my service By Paula_ on 08/07/14 06:16:17 AM PDT
Recommend this dealer? Yes

Shawn was very polite, recognized me as a returning customer, was quick in getting me in the system & explained what else needed to be done, informed me on the process of about much longer it will be and why. Asked if I needed anything Coffee water etc.
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Dealer Response

Paula- Thanks for stopping in recently and letting our team be there to answer your automotive needs. If there's anything else that we can do to help, please let us know. Our team looks forward to seeing you again in the future. In the meantime, visit us on Fa... Read more

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Service Rating Oil Change Plus By f_miller42 on 07/29/14 01:45:41 PM PDT
Recommend this dealer? Yes

The 4 service agents, all friendly and helpful, the fast entry into the service system, the two nice waiting rooms with free snacks and beverages!
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Dealer Response

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful and friendly during your recent visit with us. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. We look for... Read more

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Service Rating Excellent Service By Berlinda on 07/26/14 06:15:58 AM PDT
Recommend this dealer? Yes

Barbera treats it's customers very well. From the time you walk into the door until the moment you leave. The customer service is definitely on point. Not only do the reps listen and address your concerns, but they also make sure it's done in a timely manner. They even feed you during your wait. chi...
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Dealer Response

Berlinda, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Barbera's Autoland for your vehicle needs. We are very... Read more

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Service Rating Service appointment By Nicole_H on 06/25/14 10:21:08 AM PDT
Recommend this dealer? Yes

Made an appointment and had to change it several times due to my schedule. The staff was very understanding and rescheduled me with no issues. My car was taken into service promptly upon my arrival for my service appointment.
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Dealer Response

Nicole, we always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and understanding during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their comm... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service review By ampzz on 07/21/12 12:40:08 PM PDT
Recommend this dealer? Yes

My state inspection & 3 recalls were all finished within the 1 hr that was promised. I liked having free snacks & water available, {a great idea}.The only thing I can suggest is to remodel the service waiting area. I have been at other dealers in the N.E & each has a large waiting area with T.V.Some...
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