Preston Toyota Scion Service Reviews Dealerships
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Preston Toyota Scion Service Reviews

  • 1500 Wilmington Rd
  • New Castle, PA 16105 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating 10,000 mile check, oil change, tire rotation and inspection By Dave_Kay on 03/21/15 05:25:07 PM PDT
Recommend this dealer? Yes

Service done quickly and everyone was very friendly. When I was done I went to the body shop to see if I could make an appointment and see if a couple of scratches on the back of our van could be buffed out or if it needed painted. He asked me to have a seat, took the car, returned in 5 minutes wi...
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Dealer Response

Dave, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like ... Read more

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Service Rating Abiove the call of duty By LeonardK on 03/14/15 08:25:42 AM PDT
Recommend this dealer? Yes

Your service adviser spotted the inspection sticker on my front windshield and called it to my attention that it was due for inspection. When I told him the car was from Ohio, he offered to have it removed, and they did a great job of cleaning the windshield...... Thanks
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Dealer Response

Leonard, we would like to thank you for your kind words. We feel our service department is what makes Preston Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased wi... Read more

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Service Rating RECALL Computer By Engine1203 on 02/25/15 08:25:26 AM PST
Recommend this dealer? Yes

The service department took my vehicle and made the recall while I waited. The service manger also took the time to look up some information I needed and called me back that night.
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Dealer Response

Thank you for taking the time to write this great survey. It is wonderful to hear that our staff at Preston Toyota was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you h... Read more

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Service Rating Great service at Preston Toyota By dozerbob on 02/14/15 05:00:50 AM PST
Recommend this dealer? Yes

I had a service appointment scheduled for 9:00 a.m. I arrived at 8:50 and was greeted by Greg who brought me in to see Becky. Both were very friendly and efficient. My Prius was taken at 9:00 prompt. I brought a book to read to kill time waiting but I hardly had time to read before my Prius was done...
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Dealer Response

Thanks for the outstanding review! We are very happy that we completed your service quickly. I'm very happy to hear that Greg and Becky were such a great help to you. We are very happy to hear that your service was completed in a timely manner and we look forw... Read more

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Service Rating Service experience By Sandybum1 on 02/13/15 06:15:32 PM PST
Recommend this dealer? Yes

Justin was very nice and helpful. He took care of me right away and was very professional. Thanks for the wonderful service.
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Dealer Response

We appreciate you taking time to leave us a great review! Its delightful to know that Justin has been very nice, helpful, and professional and provided you with a wonderful service. We will be sure to pass along your comments and if you ever need anything in ... Read more

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