Edit this listing

A & L Motors BMW Service Reviews

  • 3780 William Penn Hwy
  • Monroeville, PA 15146 (map)
  • (888) 691-2048
  • Chat with Dealer
Service Rating:

Out town and in need of service

Written by lks2010 on 11/17/11 06:39:34 AM PST
Recommend this dealer? No

I was in town on business, I live out of state. My tire pressure light came on my vehilce. I called to get the car in for service so they could check the tire and make sure it was safe to drive and and get me back home. I was told the only option I had was to drop the car off and they would get to it when they could. Explained again that I was in town for business, didn't have another vehicle and I was to leave the next day. If they had a loaner to give then I would consider bringing the car up. I was told they had no loaners to give out and the best he could do was for me to drop the car off and they would get to it when they could. I'm sorry that is not an exceptable answer, expecially on this type of vehicle. I'm use to dealing with a much higher quaility and professionalism BMW service then this dealership offered to an out of towner!!


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

Post a Comment or Update This Review

You must be signed in to post a comment or update this review.

Sign In
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific