Out town and in need of serviceWritten by lks2010 on 11/17/11 06:39:34 AM PST Go back to Service reviews
Recommend this dealer? No
I was in town on business, I live out of state. My tire pressure light came on my vehilce. I called to get the car in for service so they could check the tire and make sure it was safe to drive and and get me back home. I was told the only option I had was to drop the car off and they would get to it when they could. Explained again that I was in town for business, didn't have another vehicle and I was to leave the next day. If they had a loaner to give then I would consider bringing the car up. I was told they had no loaners to give out and the best he could do was for me to drop the car off and they would get to it when they could. I'm sorry that is not an exceptable answer, expecially on this type of vehicle. I'm use to dealing with a much higher quaility and professionalism BMW service then this dealership offered to an out of towner!!