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#1 Cochran Subaru of Monroeville Service Reviews

  • 4520 William Penn Hwy
  • Monroeville, PA 15146 (map)
  • (877) 723-8393
  • Chat with Dealer
Service Rating:

WORST!!!

Written by steve0523 on 11/13/11 12:55:12 PM PST
Recommend this dealer? No

This dealership is full of [violative content deleted] If you are a woman, do not go here. They treat you like you are a second-lass citizen. They do not fix problems, they lie and tell you they do. They charge you for things that never happen and argue with you constantly. The service manager, Ken Nutter never answers the phone or returns phone calls. Clay, the customer service rep is so mean and treats you like you are a pain and does not listen to you. Dirk, the Regional Manger is [violative content deleted] and blames the customer for all problems. This company is bad all the way to the top.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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