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#1 Cochran Buick GMC of Monroeville Sales Reviews

  • 4520 William Penn Hwy
  • Monroeville, PA 15146 (map)
  • (888) 537-0961
  • Chat with Dealer
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Sales Rating Excellent service Written by Family2014 on 07/31/14 01:44:21 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Dallas and Shawn did a fantastic job assisting us in finding a vehicle. Hands down I would come back for another vehicle and highly recommend you to my family and friends. Great job guys I appreciate everything you guys did for my family. Glad to know there are some great individuals that truly put ...
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Sales Rating very pleased Written by aeck03 on 07/31/14 11:59:20 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I'm very pleased with the service I've had with #1 Cochran. I've felt very welcomed the second I walked in until the second I walked out. I was welcomed by Dallas, the general sales manager who made my visit to your store great. I have never been pleased with buying a car before but my visit to your...
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Sales Rating should not be Edmunds dealer Written by yosemite85 on 07/23/14 05:37:42 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Have dealt with Cochran for over 25 years. went to Cochran to buy a new Regal AWD. They did not have colors I wanted. I went on web and found at least 3 cars at other dealers. Instead of buying directly from other dealers, I sent this info to Cochran thinking they would get me the vehicle. Boy was I...
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Dealer Response

We understand your disappointment if your car buying experience hadn’t worked out as you’d hoped. We’re very sorry to hear this. There is a limited supply of vehicles with the special interior you’d requested, although we were able to track one down for yo... Read more

All Comments (1)
Sales Rating Poor service and very unprofessional Written by marnie2 on 05/16/14 10:23:49 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We went to Cochran Monroeville this morning looking to purchase a Cadillac Escalade EXT, but not one person introduced themselves or asked if we needed help. We purchase vehicles every 3-4 years, and pay cash each time. Our neighbor recommended you - he is embarrassed at how we were treated. If serv...
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Dealer Response

Ms. Kaminski, We understand your disappointment if you weren’t given the attention you certainly deserve. We’re very sorry you’ve had this experience. We’ve attempted to reach out to see how we may make things right, but we haven’t heard back from you. P... Read more

All Comments (1)
Sales Rating Unparalled Customer Care Written by satisfiedbuy6 on 06/06/13 06:52:29 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Through the years, my husband and I have bought or leased several cars at a variety of Western Pennsylvania GM dealerships. To be sure, our experiences were always good ones. But none can compare with the ultimate quality of customer service that we recently received from the #1 Cochran dealership i...
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