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Granite Run Buick GMC Service Reviews

  • 1056 Baltimore Pike
  • Media, PA 19063 (map)
  • Chat with Dealer
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Service Rating A Great Dealership By 5thBuick on 07/09/14 08:35:37 AM PDT
Recommend this dealer? Yes

I am always greeted promptly and courteously, and the work is always done correctly. I feel welcomed and important at Granite Run Buick, which is why I've already bought 2 cars there. My recent service visit was no exception. They have a great staff!
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Service Rating robie30380 By robie1018 on 06/28/14 01:11:05 PM PDT
Recommend this dealer? Yes

The service started out slow, with a problem with the evaporation system, check engine light. The Service Director took care of the problem, provided me with a loaner, and delivered to me. He brought my vehicle back to me at the appointed time and picked up the loaner. He made a poor start to the ex...
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Service Rating Excellent Service Department! By c_hutch on 05/23/14 07:56:44 PM PDT
Recommend this dealer? Yes

I actually did recommend the dealership to a family member who is in the market for a car following this visit. Service was excellent! Every point of contact was thorough and courteous. I was satisfied with the service department as well as the sales department, who reviewed my current lease terms w...
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Service Rating Excellent Service Department! By c_hutch on 05/22/14 10:57:35 AM PDT
Recommend this dealer? Yes

I actually did recommend the dealership to a family member who is in the market for a car following this visit. Service was excellent! Every point of contact was thorough and courteous. I was satisfied with the service department as well as the sales department, who reviewed my current lease terms w...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Be prepared to be frustrated By vakmere on 12/23/11 02:55:39 PM PST
Recommend this dealer? No

This service department is fairly inept and self-serving. Good things come to those who wait and if you have time to sit in the service loby for 4+ hours while they take in other cars ahead of you. Leave it and return later you'll see it still in the lot untouched. I could go on but I suggest you fi...
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