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Baierl Toyota Scion Sales Reviews

  • 19045 Perry Hwy
  • Mars, PA 16046 (map)
  • Chat with Dealer
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Sales Rating Great Price and Excellent Customer Service!! Written by NSDash9 on 03/18/14 12:21:04 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We liked that Baierl listed their current sale offers on its website. Being from out of state, we greatly appreciated being able to handle the deal via email and by phone. Cliff M was professional and was very responsive to our questions/concerns. That allowed us to feel confident in the Baierl dea...
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Dealer Response

Deborah, thank you for taking the time to write this excellent review for us! It is great that our sales team was able to properly guide you throughout the experience. It means a great deal to us that we were able to earn your trust by providing exceptional at... Read more

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Sales Rating friendly helpful and thorough Written by jdkriebel on 01/16/14 11:27:16 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The staff has been friendly, considerate, and helpful in each area we have encountered. They are also thorough in their explanations and answers to any questions. I am also still 100% satisfied with my vehicle itself. The salesperson even stayed late on a Friday evening to make sure we understood ...
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Dealer Response

Thank you for taking the time to write this excellent review for us! We always appreciate customer feedback and I am glad that you like your FJ. Customer service and satisfaction is of the utmost importance, and I am glad that we exceeded expectations during y... Read more

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Sales Rating Customer satisfaction comes last Written by yinzermama on 09/03/12 09:25:09 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Traded in a Sienna with a leak in the cargo area. Bought a new Odyssey (at Baeirl Honda). Didn't like the Odyssey, preferred my Sienna even with the leak! Tried to buy it back (it was supposed to "go to auction" but turned up on Baeirl Toyota's page) - was told they could not sell it back because it...
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Dealer Response

We are so sorry that your experience with us was less than you hoped it would be. We feel it is of the utmost importance to provide our customers with friendly, honest customer service and we are disappointed to hear that you feel your experience was anything ... Read more

All Comments (4)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Satisfied customer Written by usedcarbuyer5 on 10/29/11 06:03:53 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a used 2006 Honda Accord, with high milage (100k). I saw on their website that their prices are quite low compared to competition. Once looking at the car I asked them to check kbb value, and this car was 2k below indicated value (on a 12k price). They offered bumper to bumper warranty for ...
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Sales Rating Very unethical Written by tseabroo on 03/07/11 08:21:41 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

I spent a good deal of time shopping for an FJ Cruiser. I described to the sales associate exactly what I wanted. He was kind enough to track one down and said they would have it in 2 weeks. At that point I was very satisfied with the experience. Two weeks later he said it would be delayed a week. A...
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