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Hondru Chevrolet of Manheim Sales Reviews

  • 350 S Main St
  • Manheim, PA 17545 (map)
  • Chat with Dealer
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Sales Rating Misrepresentation Written by devonlaw89 on 11/14/14 11:33:02 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a brand new Chevrolet Silverado. They never informed me they completely replaced the engine before selling it to me. They obviously screwed something up because the truck is stalling in traffic and now Chevy dealers in my area refuse to work on it even though there at 1,300 miles on it. No on...
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Sales Rating Customer Service Lacking Written by Armyscifiguy on 11/14/14 03:34:25 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

John Sharpless will tell you anything to make the sale and then forget all about you. No follow-up phone calls at all and might or might not respond to emails. empty promises. By far the worst customer service I have ever had in my 36 years as a car buyer.
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Sales Rating update to 2/22/2014 review Written by joegozd on 02/26/14 05:50:51 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

After being frustrated after some confusion about a certified used vehicle at Hondru Chevrolet in Manheim I wrote a negative review on my experience. I was contacted by Jason Hondru General Manager/Partner at Hondru Auto Group. He explained the mixup and offered his apology. He was willing to do wha...
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Sales Rating Owner set things right Written by joegozd on 02/22/14 04:50:53 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Had a misunderstanding on a used car. Jason Hondru contacted me personally to apologize and make things right. When the Owner takes the time to correct things personally it sends a message that he is committed to customer service. He stated he made changes to prevent the same thing from happening ag...
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Sales Rating Stay away if you dont want lied to and manipulated. Written by carguyz4 on 03/23/13 12:20:36 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

The try to lure you in for trade and then start lowering your trade in value. They lie about inflated costs involved with your trade. The only way any negotiations go is backwards! They will lie to you with a coy smile. Do not let them have your keys, You will have to beg to get them back! I know of...
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