Sloane Toyota of Malvern Service Reviews Dealerships
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Sloane Scion of Malvern Service Reviews

  • 593 Lancaster Ave
  • Malvern, PA 19355 (map)
  • (888) 721-9932
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Sloane Malvern/Paoli dealership is horrible! By fedupwithsloan on 10/02/14 12:01:35 PM PDT
Recommend this dealer? No

I cannot even describe each visit to both service and parts department. Sloane consistently dissappoints in the service provided, the advertisements, bait and switch tactics, promises on delivery of car, communication, and general caring of making a customer feel satisfied. I will no longer patro...
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Dealer Response

Thank you for sharing your opinion with us. Our team of professionals at Sloane Toyota of Malvern is dedicated to providing the best customer care possible, and we regret to hear of your multiple disappointments. We'd like you to give us the opportunity to add... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Stay away from their service dept. By drj888 on 04/14/13 01:19:27 PM PDT
Recommend this dealer? No

I have had a few bad experiences with their service department and after the last incident, I decided to go elsewhere. I bought an extended warranty on my Toyota Sienna which they sold to me. Their service department refuses to accept it and routinely charged me for things that should have been cov...
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Dealer Response

Thank you for taking the time to share your feedback with us. We hold our employees to high standards to provide the best customer service possible, and it is unfortunate that your experience did not live up to our expectations. At Sloane Toyota of Devon, we a... Read more

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Service Rating Great Service Department By birdsong0507 on 11/29/12 02:44:40 PM PST
Recommend this dealer? Yes

Sloan Toyota has a fantastic Service Department. The Service Manager kept me informed. Called me when the work was finished. Thanked me for using Sloan Toyota. The Service Department at Sloan Toyota is professional, considerate, informative, all around very nice to deal with.
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Dealer Response

Chris, Thank you so much again for taking the time to share your positive feedback. Our service department will be very happy to hear how satisfied you were with their service. We look forward to working with you again int he future. Don't forget to check out ... Read more

All Comments (1)
Service Rating Warranty was not honored By creative2 on 05/29/11 10:12:42 AM PDT
Recommend this dealer? No

I had bought my 2008 Sienna from this dealer and purchased extended warranty, every thing was fine I got my service done at this dealer as per there recommendation. I had an issue with the sliding door one day and took it to the dealer to get it fixed and asked them if it will be covered by the warr...
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