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Sussman Acura Sales Reviews

Overall Rating:
2.6 stars
Reviewed by 
3 members
Sales Associate:
2.0 bars
Vehicle Inventory:
3.3 bars
Finance Department:
3.0 bars
Trade-In Process:
not rated
Buying Process:
1.0 bars
DEALER INFORMATION:
Sussman Acura
850 Old York Rd
Jenkintown, PA 19046
(215) 887-1800
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HOURS:
Sunday
Closed
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 9:00 pm
Wednesday
9:00 am- 9:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 6:00 pm
Saturday
9:00 am- 5:00 pm

1-3 of 3 Reviews

Sales Rating:
2.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
4 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
1 bars
Run from these guys
by disapointed3 on 08-22-08 (06:00PM)
Pros:
none
Cons:
poor service

I bought a 2008 Acura RDX from Howard, I have been waiting three weeks for the Title to be delivered and each time I call Howard gives a different story. I paid cash on the spot no financing or anything to hold things up.


Howard claims Acura lost the original Title and they have to go to PA de...

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Sales Rating:
1.8 stars
Sales Associate:
1 bars
Vehicle Inventory:
2 bars
Finance Department:
3 bars
Trade-In Process:
N/A
Buying Process:
1 bars
DO NOT BUY FROM SUSSMAN ACURA
by ccpuff22 on 07-15-08 (08:51AM)
Pros:
Decent vehicle price
Cons:
Dishonest, horrible customer service

I purchased a 'certified' Acura TL from this dealership last month.  I was promised the following upon purchasing my vehicle:

Rear bumper replaced

New carpets and floor mats

A working valet key and remote

Certified warranty manual and maintenance journal

Some of these things are basic to a '...

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Sales Rating:
4.0 stars
Sales Associate:
4 bars
Vehicle Inventory:
4 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
N/A
Pleasant Experience
by trolleyfan on 05-12-08 (10:02AM)
Pros:
Treated with courtesy and respect.
Cons:
Higher quoted price

I went here considering a new Acura in my shopping process.  Salesperson (Chris) very pleasant and helpful, as was everyone else I was introduced to.  I did not feel pressured nor did I feel that any type of "games" were being played.


Long and short of it, I purchased a new car, but it was not...

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