Chapman Chrysler Jeep Dodge Ram Service Reviews Dealerships
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Chapman Chrysler Jeep Dodge Ram Service Reviews

  • 1100 Easton Rd
  • Horsham, PA 19044 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Chapman took care of us By Ernie_B on 12/19/14 01:08:43 AM PST
Recommend this dealer? Yes

Nick Conti took the time to thoroughly explain how the problem would be addressed (leak on passenger side). He was interested in working with us as a new customer and the warranty we had purchased from another dealer on our used car. (Another dealer was not helpful). He explained that Chapman ha...
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Dealer Response

Hi Ernie and thanks for your kind words! We appreciate Nick and we are thrilled that he has taken care of you and accommodated your needs. We are glad that we could get your car fixed up and back in good running order. Thank you again and make sure to like us ... Read more

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Service Rating Service at Chapman Ford By debela on 11/21/14 12:08:34 PM PST
Recommend this dealer? Yes

Rich is very accommodating & the staff is friendly and helpful. I wait while my vehicle is serviced, and everyone is willing to ensure my comfort as well as answer my questions.
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Dealer Response

Debela, thanks so much for this awesome review about your service experience! I am pleased to hear that Rich and the rest of our team have been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear tha... Read more

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Service Rating Best Service Department in the Area By Amanda_W on 11/20/14 11:55:18 AM PST
Recommend this dealer? Yes

The dealership has a knowledgeable and welcoming staff. When I had gone there to get my car inspection, they had a cafe-like atmosphere in their waiting area that was very open with complementary coffee and tea. The service advisor, Rich, was amicable and patiently answered all my questions. I enjoy...
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Dealer Response

We're completely dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. It is reassuring to know that Rich and the rest of the team provided you with a knowledgeable and welcoming service experienc... Read more

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Service Rating maintenance By tlfogg on 10/29/14 10:08:16 AM PDT
Recommend this dealer? Yes

I arrived one day early in error, yet George got me in, did the work and got me out again. Thanks.
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Dealer Response

Thank you so much for your review! We really appreciate your business and are so happy that George could provide great service to you and your vehicle. We look forward to serving you again! Best, Richard Harrisson Owner rharrisson@chapmanautogroup.com

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Service Rating Now, Thats the kind of service that keeps people coming back By JTrout6366_ on 10/03/14 09:26:25 PM PDT
Recommend this dealer? Yes

Very good communication with what I asked and answers to my questions. All work I needed done was completed within the schedule I had available. Awesome attitudes by all. Very friendly.
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Dealer Response

Thank you so much for taking the time to share your experience with us. We strive to ensure that no question or concern goes unanswered and it is encouraging to know that our team was able to show you what our dealership is all about. Please feel free to come ... Read more

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