Print | Edit this listing

Chapman Chrysler Jeep Dodge Ram Service Reviews

  • 1100 Easton Rd
  • Horsham, PA 19044 (map)
  • Chat with Dealer
Sort By:
Service Rating Service at Chapman Ford By debela on 11/21/14 12:08:34 PM PST
Recommend this dealer? Yes

Rich is very accommodating & the staff is friendly and helpful. I wait while my vehicle is serviced, and everyone is willing to ensure my comfort as well as answer my questions.
Read the full review

Dealer Response

Debela, thanks so much for this awesome review about your service experience! I am pleased to hear that Rich and the rest of our team have been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear tha... Read more

All Comments (1)
Service Rating Best Service Department in the Area By Amanda_W on 11/20/14 11:55:18 AM PST
Recommend this dealer? Yes

The dealership has a knowledgeable and welcoming staff. When I had gone there to get my car inspection, they had a cafe-like atmosphere in their waiting area that was very open with complementary coffee and tea. The service advisor, Rich, was amicable and patiently answered all my questions. I enjoy...
Read the full review

Dealer Response

We're completely dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. It is reassuring to know that Rich and the rest of the team provided you with a knowledgeable and welcoming service experienc... Read more

All Comments (1)
Service Rating maintenance By tlfogg on 10/29/14 10:08:16 AM PDT
Recommend this dealer? Yes

I arrived one day early in error, yet George got me in, did the work and got me out again. Thanks.
Read the full review

Dealer Response

Thank you so much for your review! We really appreciate your business and are so happy that George could provide great service to you and your vehicle. We look forward to serving you again! Best, Richard Harrisson Owner rharrisson@chapmanautogroup.com

All Comments (1)
Service Rating Now, Thats the kind of service that keeps people coming back By JTrout6366_ on 10/03/14 09:26:25 PM PDT
Recommend this dealer? Yes

Very good communication with what I asked and answers to my questions. All work I needed done was completed within the schedule I had available. Awesome attitudes by all. Very friendly.
Read the full review

Dealer Response

Thank you so much for taking the time to share your experience with us. We strive to ensure that no question or concern goes unanswered and it is encouraging to know that our team was able to show you what our dealership is all about. Please feel free to come ... Read more

All Comments (1)
Service Rating C&C Service By Cpeberz on 10/01/14 11:51:25 AM PDT
Recommend this dealer? Yes

The service I received was quite good and Rich is very nice and also courteous. They all seem very helpful and answered all my questions. I don't usually talk with my friends about cars so the likelihood of a recommendation is nill, but I would recommend if asked.
Read the full review

Dealer Response

Thank you for taking the time to share your feedback, and it's great to hear that you found Rich to be so nice and courteous. Each employee is a valued member of our team and we all strive to provide excellent service to all of our guests. We look forward to a... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411