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Customer Reviews of Fairway Chevrolet

5.0
Overall Rating
5 out of 5 stars(14)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

Customer

by Macktruckguy on 03/07/2023

The shop did a awesome job repairing my vehicle

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

14 Reviews
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5 out of 5 starsservice Rating

Customer

by Macktruckguy on 03/07/2023

The shop did a awesome job repairing my vehicle

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

My Chevy purchase

by mike-Kris on 10/25/2018

Purchasing a vechile from fairway was easy. We walked into the showroom talked to a sales representative about what we wanted and pictured as our perfect car . The entire staff searched for it found it ,going way above any of our expectations. It was a great experience and will definitely be referring them to other people interested in purchasing a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

OWNER

by alvin on 10/12/2018

excellent service, courteous people. Very professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service and Inspection

by Fairway on 08/04/2018

Performed annual state vehicle inspection. Found and resolved deteriorated braking system. They obtained my permission for the extra work after providing me with a detailed quote. Their service dept has always treated me well by providing quotes for the work to be performed and having the work done in a timely manner. They also provide me with an alert on work that may be needed in an future repair appt. I love that, a minimum of surprises!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

New car service

by James on 07/11/2018

Recently bought a new suburban here and just had it in for first service appointment. Everything was perfect, but even better was the fact that you were treated like an old valued customer even on the first visit! Excellent dealership - in sales and now service too!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent buying experience

by NE_Family_Guy on 04/16/2018

Finally, a dealer that treats you ethically, stands behind their conversation and words - a rare treat! Easy to deal with, and the best value found in NEPA for Chevy purchases.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fairway

by Jaimeox on 10/02/2015

Everyone was very kind, pleasant and efficient. Everything was done quickly. I would highly recommend fairway to anyone. I am very happy with the service I received

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Great experience- much better than my local dealer!

by climbingcoder on 05/04/2015

After having trouble with local dealerships, I decided to see if I would have a better experience at Fairway Chevrolet and I was not disappointed! I was a little let down to find out that there were no loaner vehicles available (since I had been told on the phone that one would be available for me to get back to Wilkes-Barre for work). When they realized this, they did make sure my car went right in though to try and get me back in my car as quick as possible. The service tech took me out to my car and went over the charging issue my Volt was having with me. Within only a few hours of arriving my car was done. By this point, a coworker had picked me up but the service department said I could pick up my car until 8 that night so I didn't even have to leave early to get my car. Everyone I dealt with were extremely friendly and helpful and I would definitely make the half hour drive there for service again! Well done Fairway Chevrolet!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

2010 impala

by Tammeeshca on 03/03/2015

I did ask for a rocket launcher to be installed on my car. Alas, I didnt get one. :) other wise,every thing was excellent. I love the professional team up there! They are friendly and knowledgeable. I have never had a problem with taking my car there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Pleased with overall service

by Lisa_S27 on 10/18/2014

I was pleased with service I received wasn't very pleased to find out that the extended warranty wouldn't have covered our problem with a 1 and a half year old car rusting from under paint this was not from paint chipping the rust blistered up the paint and I sure hope its not a precursor to bigger problems down the road it would be very disappointing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

nice service

by SkiPA1gal on 09/24/2014

Thanks for taking time to explain what was done on my car... even on a routine oil change appt. My heater is working fine now (after the fix in March/April) also. Definitely will need that soon. See you all next year. : )

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Fairway Services 09/12/2014

by martymanb on 09/13/2014

The customer was friendly. I was in the waiting room and they came out and explained all the repairs and asked if I had any questions.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Top of the line dealship

by malteseluv on 06/29/2011

Fairway Chevrolet goes above & beyond to find exactly what you are looking for. The salesmen do not try to push other vehicles on you just to make a sale. We told them what we wanted with all the options we needed. Fairway took the time to search for the truck and we had it in less than a week. They even beat the prices we were quoted at other Chevy dealers. Totally satisfied!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Outstanding service

by roadking95 on 06/29/2011

After talking with over 5 different Chevy dealers Fairway was the only one who found my vehicle of choice with ALL the options I wanted. They gave me the best price and went out of their way to make sure I was 100% satisfied. Highly recommend Fairway Chevrolet!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership

Family owned and operated since 1960.

What sets us apart
No one beats a Fairway deal... NO ONE!
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Customer Lounge Area