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Kelly Chrysler Dodge Jeep Ram Sales Reviews

  • 501 State Ave
  • Emmaus, PA 18049 (map)
  • Chat with Dealer
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Sales Rating Overheard Insults from Manager Written by EnigmaScribe on 11/15/13 03:36:01 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went into Kelly Dodge to test drive a 2014 Dodge Journey and get pricing information. After a good test drive, I was told that the finance manager was busy and was only given a range of what my monthly payment would be. (Not the total cost of the vehicle or the interest rate). I was asked to come ...
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Sales Rating 150 Points of [non-permissible content removed] Written by kellyshysters on 07/18/13 02:06:11 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased a used Nissan Pathfinder, paid KBB fair market price for a vehicle in excellent condition. 1 week after purchase check engine light comes on, was delayed in reporting this, figuring it was just a missed maintenance reset for oil change reminder. When finally get back into dealership am tol...
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Sales Rating the vibrating challenger Written by finger2 on 10/06/12 08:18:01 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

bought a 2012 dodge challenger rt,had drive train vibrations from day 1,kelly said it was normal without even driving my car,tried to buy back my trade in but they wanted to give me 5 thousand less than paid after 3 months and 4 thousand miles and wanted ,they said customer satisfaction was their no...
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Dealer Response

Dear "finger2," We're very sorry to hear that you weren't happy with your experience at Kelly CDJ, or with your car. We assure you, customer satisfaction IS our top priority. Even though you've already traded in your car on your own, we would still welcome th... Read more

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