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Roberts Subaru Sales Reviews

  • 19 Park Ln
  • Downingtown, PA 19335 (map)
  • Chat with Dealer
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Sales Rating Subpar Written by lmje on 06/30/14 12:52:12 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

The reason no one feels hassled is b/c you literally have to hunt someone down to help you. My husband & I felt like we were constantly being juggled, ie. our salesman was helping us and another couple at the same time. If I am buying a car, I want your undivided attention. They really should hire m...
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Sales Rating Very happy customer Written by Solan7 on 04/11/14 05:53:42 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently bought a Subaru at Roberts Automall i Downingtown, and I have to say that I have never had less hassle when buying a car. They did not have the car I wanted on the lot so they arranged to get the car I wanted from another dealer without any additional cost to me. They gave me fair market ...
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Sales Rating Great car at a fair price. Written by JMGerhartz on 06/04/13 03:42:23 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Overall good sales experience with Roberts Subaru. Helpful sales staff offered a very fair price on a vehicle a competing dealership said couldn't be found until August. Staff was upfront, clear, and honest about all phases of the purchase process.
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Sales Rating Almost ideal! Written by bridgewife on 05/05/13 03:50:32 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

For the negotiation, we could not have asked for a better transaction. We approached several dealers using Edmunds' price as a guide. Steve delivered the right offer the first time...no teasers, no surprises. At closing we were treated well, just a little too much 'pitching' toward warranties and th...
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Sales Rating Won't deal with them again Written by subbie5 on 04/15/13 04:52:06 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Love my new car, but the major problem is: they never informed my insurance company of the change. Waited 1 billing cycle; called Roberts' finance office. Phone answered by a curt, un-professional-sounding "representative", who told me that the lienholder was supposed to do this. Now, the lienholder...
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