Colonial Hyundai of Downingtown Sales Reviews
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Colonial Hyundai of Downingtown Sales Reviews

  • 4423 W Lincoln Hwy
  • Downingtown, PA 19335 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Buyer Beware Written by Frustrating on 01/14/16 02:42:52 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Do not buy a vehicle from Colonial Hyundai !! Went their Saturday to buy a vehicle for my son. Upon meeting the salesman, within 5 minutes of conversation the 6 month veteran salesman stated he knew nothing about cars. Quite Obvious. Went on test drive. Asked to see trunk of vehicle and spare tire. ...
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Sales Rating Unethical Sales Practices Written by alan1776 on 01/09/16 09:46:47 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

BUYER BEWARE!!! Their lifetime engine warranty is only valid if you have all routine service done at their dealership. I purchased a certified car from them on December 28, 2015 and was told I could take my car to any Hyundai dealership for service, since I live over an hour away. This is true for t...
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Sales Rating Deceptive Written by DF54 on 04/04/15 04:01:21 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Not what ad said. Called in and asked twice about what ad said. Was assured it was correct. Of course story changed when I got their. Same old song and dance routine. I should have known better. After going back and forth like they always do, we left. As we left a salesman made a rude comment...
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Dealer Response

I would like to first an for most apologize for what happened or what was said in front of your daughter. Unfortunately the comment you heard was made by a customer and I only have control over my sales people. I would like to address your concerns on our adv... Read more

All Comments (1)
Sales Rating Top notch Written by AlesiaW on 01/25/15 07:08:02 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We have bought 2 new and 2 used cars here. After driving my new Elantra for about a year and feeling it was just not for me, we went back and our salesman worked with us until we left totally satisfied...with a stick shift--I just love it. In buying the used cars, our Salesman, Lou, drove them bef...
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Sales Rating Really,really bad sales experience Written by Cobra134 on 07/29/14 06:35:50 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

The Sales person I worked with did not return phone calls and never remembers important details left in voice mail and email. He smelled of cigarette smoke and was not at all professional in his attitude. They didn't honor my TrueCar quote and tried not to honor all of the incentives I was entitled ...
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Dealer Response

Hi - Thanks for your feedback on the salesperson you worked with. We pride ourselves on having a staff that takes pride in their appearance and courtesy, and will be sure to perform additional training to make sure that everything our salespeople do is in line... Read more

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