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Volkswagen of Salem Sales Reviews

  • 745 Liberty St NE
  • Salem, OR 97301 (map)
  • Chat with Dealer
Sales Rating:

Phenomenal experience

Written by Tdiguy14 on 02/06/14 03:12:18 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I had been looking for a Golf tdi recently and we had plans to go up to Portland to do our car shopping. Our past experiences locally had been fine it's just that we had always received a better price form the the larger dealers in Portland. This time was different though. I called around to a couple places and found what I was looking for a steel blue golf. The sales guy at the auto mall told me yep I have it and I have the lowest price you will find. ($2500 less than everybody I called) when I got up there the car was white and not what I was told. I wanted a manual and this thing was an automatic. Needless to say I was very upset and so was my wife. We then called VW in Salem and they said they had one. I asked if they could match the price and the sales manager politely said no but he would sell it to me for the same price he would pay. He was very down to earth and a straight shooter we later found out that he was retired from the army and carried himself very professionally. So we left Portland and headed back down to Salem. By the time we got to the dealership the car was spotless full of fuel and ready for us to take it home. These guys made it so simple that we will be replacing our second car there next week when our Sportwagen comes in. I can't speak highly enough of the new management and the outstanding way we were treated. Keep up the great work guys you got it figured out.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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