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Power Mazda Sales Reviews

  • 3230 Market St NE
  • Salem, OR 97301 (map)
  • Chat with Dealer
Sales Rating:

Not a good experience & tons in repairs.

Written by blivingston on 03/29/11 05:35:18 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a 2004 Audi A4. They wouldn't budge on price and we ended up paying top dollar because we liked the car. They agreed to cover all of the registration costs but messed up on the fees by missing $38.00 DMV threatened to cancel the process but the dealership finally figured it out and squared up with DMV. They also issued an error filled 3 month, 3000 mile warranty, requiring certified mail for correction so they went 0 for 2 as far as getting the paperwork right. At 2-1/2 months the car started throwing an overheating code but no one could find the problem. Power Mazda was notified at that time. The car finally blew gaskets 6 days after the National Warranty expired. I ate the tow bill and it still sits in the repair shop. Power Mazda denied being notified and waved us away with a smile. National Warranty did the same because technically it made it just past the liable period before blowing up. We are out $10K for a car that used to move under its own power. It lasted 3.2 months. We will soon be on the hook for repairs that are expected to exceed $1,000.00 The engine teardown starts in 2 days.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? Not applicable

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