Mercedes-Benz of Portland Sales Reviews Dealerships
Print | Edit this listing

Mercedes-Benz of Portland Sales Reviews

  • 1605 SW Naito Pkwy
  • Portland, OR 97201 (map)
  • (888) 842-0812
  • Chat with Dealer
ADVERTISEMENT

Sales Reviews

Sort By:
Sales Rating Poor Quality, Poor Service Written by jiminseattle2 on 01/06/15 08:26:05 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a 2006 CLK350 in Feb 2014. Dealer maintained since new. This car has the M272, V6 engine. At the time of purchase, I did not know these engines are known for having bad balance shafts (2006 thru 2009, V6 - M272 & V8 - M273 engines are affected). Mine went bad after 6K miles (80K miles ...
Read the full review

Dealer Response

Good Morning Jim, My deepest apologies that your experience with Portland Mercedes and the Mercedes brand was so disappointing and I thank you for your feedback. Our quest to constantly improve our processes would not be successful without customers such as... Read more

All Comments (1)
Sales Rating Highly recommend this dealership. Written by elizabethnyc on 07/14/14 09:08:43 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I worked with Bruce S. who I highly recommend. He is very knowledgeable and does not play games. I told him what I wanted and what I could afford and he helped me find the perfect vehicle. The sales manager is also very professional and ready and willing to assist with your vehicle purchase. All and...
Read the full review

Sales Rating Avoid salesman Mark T. - everyone else is fantastic Written by veachglines on 07/12/14 12:03:55 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The best measure of a business is how they handle mistakes and problems. I ordered and placed a $1,000 down payment on a 2014 Smart Cabriolet in Feb 2014. My salesman, Mark T., told me it would be delivered between late-April and mid-May, which was fine by me...who needs a convertible in Portland u...
Read the full review

Sales Rating 2013 Smart Fortwo Passion Cabriolet Written by blueeyes1984 on 06/06/14 07:33:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bruce S. sold me a 2013 Smart Fortwo Passion Cabriolet and I couldn't be happier with the car, his service or the dealership as a whole. From start to finish, I did not feel pressured, but rather I felt I was educated and encouraged to ask questions until I felt confident in my decision. Even from f...
Read the full review

Sales Rating Couldn't get a quote on a E350 Written by mr_elevator on 04/09/14 05:22:39 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I started out trying to get a quote at this dealership and they seemed interested at first. Not putting anything in writing but wanting me to come in to look at what they had in stock. Then I went to the Beaverton dealer trying to get a quote there and the Portland dealer wouldn't talk to me anymore...
Read the full review

Dealer Response

Thank you for taking the time to share your experience. I am very sorry that your recent experience did not live up to expectations. We are committed to providing exceptional customer service and I apologize that we failed to do so in your case. Thank you agai... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411