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Mercedes-Benz of Portland Sales Reviews

  • 1605 SW Naito Pkwy
  • Portland, OR 97201 (map)
  • (888) 842-0812
  • Chat with Dealer
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Sales Rating Highly recommend this dealership. Written by elizabethnyc on 07/14/14 09:08:43 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I worked with Bruce S. who I highly recommend. He is very knowledgeable and does not play games. I told him what I wanted and what I could afford and he helped me find the perfect vehicle. The sales manager is also very professional and ready and willing to assist with your vehicle purchase. All and...
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Sales Rating Avoid salesman Mark T. - everyone else is fantastic Written by veachglines on 07/12/14 12:03:55 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The best measure of a business is how they handle mistakes and problems. I ordered and placed a $1,000 down payment on a 2014 Smart Cabriolet in Feb 2014. My salesman, Mark T., told me it would be delivered between late-April and mid-May, which was fine by me...who needs a convertible in Portland u...
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Sales Rating 2013 Smart Fortwo Passion Cabriolet Written by blueeyes1984 on 06/06/14 07:33:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bruce S. sold me a 2013 Smart Fortwo Passion Cabriolet and I couldn't be happier with the car, his service or the dealership as a whole. From start to finish, I did not feel pressured, but rather I felt I was educated and encouraged to ask questions until I felt confident in my decision. Even from f...
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Sales Rating Couldn't get a quote on a E350 Written by mr_elevator on 04/09/14 05:22:39 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I started out trying to get a quote at this dealership and they seemed interested at first. Not putting anything in writing but wanting me to come in to look at what they had in stock. Then I went to the Beaverton dealer trying to get a quote there and the Portland dealer wouldn't talk to me anymore...
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Dealer Response

Thank you for taking the time to share your experience. I am very sorry that your recent experience did not live up to expectations. We are committed to providing exceptional customer service and I apologize that we failed to do so in your case. Thank you agai... Read more

All Comments (1)
Sales Rating Excellent Experience! Written by pal4lyphe on 03/24/14 08:46:09 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was our first Mercedes purchase and we went to the dealership because it had been rated well on various social media websites. Having driven non-luxury cars till now, we were a little intimidated at the swanky showroom. Jeffery G. put us at ease, showed us the various cars that we could buy and...
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