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Southern Oregon Subaru Sales Reviews

  • 3103 Biddle Rd
  • Medford, OR 97504 (map)
  • (888) 695-2194
  • Chat with Dealer
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Sales Rating Refused to ever give us the price Written by notimpressed2 on 03/09/13 12:16:06 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

We called about a price of a used vehicle shown on the website. The salesman said he had to check with the manager who was in a meeting, we were going to town anyway so we said we'd swing by. When we got there the salesman said he had been to busy to check and started the classic salesman games tryi...
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Dealer Response

We apologize for your very unfortunate experience. It will be addressed with our salespeople in our very next meeting and we will train our process to prevent this experience from happening with another customer. It is not our intention ever to not give a cust... Read more

All Comments (1)
Sales Rating Great start to finish Written by avbooraem on 02/16/13 12:33:56 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I also went in prepared, and had a great experience. It felt like an equal partnership from the beginning. Bob A., sales rep, is a true gentleman: smart, knowledgeable, patient and thoughtful, and really knows how to build trust and follow through. Both sales and management worked hard to get me the...
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Dealer Response

Thank you for taking the time to review our store, avbooraem.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Insulting Written by subman13 on 11/02/12 11:11:01 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Visited dealer in search of a specific model which the dealer did not have in stock. Test drove a similarly equipped model that the dealer offered to find. Having researched the desired model thoroughly, was insulted when the dealer offered to sell us a less desirable model for $4,000 over the MSRP ...
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Dealer Response

As this is an anonymous comment, it is difficult to speak to what happened. Some cars are certainly more difficult to get than others and sometimes it is simply a matter of timing. We donít mark our cars up $4000 so I am not sure of the customerís perception i... Read more

All Comments (1)
Sales Rating Had a different experience than most I read Written by combattracker5 on 09/16/12 02:00:13 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It was fairly painless as I was specific about my demands and stuck to them.Peolpe were not happy. Invoice worked for me.I have never been able to do that at this delaer before, though tried several times over the years. Also I had never done a dealer swap for a new car, but the car was here the nex...
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Sales Rating Awful buying experience. Written by jacut1 on 07/16/12 06:35:21 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The worst car buying experiences I have had. I came in prepared with quotes from NADA, Edmunds, Kelly Blue Book and even an on line quote from thier Subaru site. Southern Oregon Subaru in Medford's price was $2000 plus over MSRP for the features I wanted... claiming a 'Market Value Adjustment'. Th...
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