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Southern Oregon Subaru Sales Reviews

  • 3103 Biddle Rd
  • Medford, OR 97504 (map)
  • (888) 695-2194
  • Chat with Dealer
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Sales Rating Please don't even attempt to check this place out Written by mohawk75 on 05/21/14 02:38:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

After talking with these people for close to a year, and armed with research, I finally was at a point to go in person to talk to the sales people at Southern Oregon Subaru. Every unprofessional experience that I had asked the "salesperson" that I did not want to have happen, happened. They did not ...
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Dealer Response

To Whom It May Concern, Customer perception is never to be ignored and we are very disappointed that a customer would feel this way about any experience at our dealership. Often a reaction such as this stems from other feelings about a specific detail from th... Read more

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Sales Rating Trend of Games Written by only4ward on 08/06/13 07:30:55 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I can see that this dealership has more than a coincidental trend to play games with it's potential customers. I also went in intending to buy a new Outback but became frustrated with the fact that none of the cars had prices listed and the salesman wouldn't give me a price. I left and on another da...
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Dealer Response

As this is effectively an anonymous comment there is no way to know and respond to the specific circumstances. All of our new vehicles show the price on the vehicle. We do our very best to work with each customer as an individual and to answer their questi... Read more

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Sales Rating Nice sales person, but shady dealership Written by KelHolDah on 06/07/13 08:09:28 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I recently contacted this dealer about a used Subaru. I told them I was looking for an Impreza, had a maximum budget of $17k. I talked to a sales person on the phone, who told me they had a '10 Impreza with 18k miles on it, that would "fit into my price range". I wasn't too fussed for more details, ...
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Dealer Response

We apologize for making this a confusing situation. The Impreza you were looking for was in our inventory but had not yet been processed and put on our lot. When we get pre-owned vehicles we process them through a checklist before they are made available to t... Read more

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Sales Rating Refused to ever give us the price Written by notimpressed2 on 03/09/13 12:16:06 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

We called about a price of a used vehicle shown on the website. The salesman said he had to check with the manager who was in a meeting, we were going to town anyway so we said we'd swing by. When we got there the salesman said he had been to busy to check and started the classic salesman games tryi...
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Dealer Response

We apologize for your very unfortunate experience. It will be addressed with our salespeople in our very next meeting and we will train our process to prevent this experience from happening with another customer. It is not our intention ever to not give a cust... Read more

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Sales Rating Great start to finish Written by avbooraem on 02/16/13 12:33:56 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I also went in prepared, and had a great experience. It felt like an equal partnership from the beginning. Bob A., sales rep, is a true gentleman: smart, knowledgeable, patient and thoughtful, and really knows how to build trust and follow through. Both sales and management worked hard to get me the...
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Dealer Response

Thank you for taking the time to review our store, avbooraem.

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