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Lithia Volkswagen Service Reviews

Overall Rating:
2.4 stars
Reviewed by 
2 members
Quality of Work:
2.5 bars
Parts Availability:
2.0 bars
Price:
1.0 bars
Waiting Area:
4.0 bars
Shuttle or Loaner:
2.5 bars
DEALER INFORMATION:
Lithia Volkswagen
801 N Riverside Dr
Medford, OR 97501
(866) 610-3379
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HOURS:
Sunday
Closed
Monday
7:30 am- 6:00 pm
Tuesday
7:30 am- 6:00 pm
Wednesday
7:30 am- 6:00 pm
Thursday
7:30 am- 6:00 pm
Friday
7:30 am- 6:00 pm
Saturday
7:30 am- 6:00 pm

1-2 of 2 Reviews

Service Rating:
2.2 stars
Quality of Work:
2 bars
Parts Availability:
2 bars
Price:
1 bars
Waiting Area:
3 bars
Shuttle or Loaner:
3 bars
Yikes, felt like I just kept getting screwed.
by markalanweir on 06-22-09 (12:48PM)
Pros:
None
Cons:
Cost, service, help

I do not trust Lithia Volkswagen at all.  Recently they worked on my girlfriends car and we got problem after problem.  In February of 09 she took it in and they worked on it and the bill came to over $660 after an initial assessment that it would only cost a few hundred.  Had to take it back in ...

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Service Rating:
2.6 stars
Quality of Work:
3 bars
Parts Availability:
2 bars
Price:
1 bars
Waiting Area:
5 bars
Shuttle or Loaner:
2 bars
Don't get Roped into Lithia VW!
by LoudandProud on 02-11-09 (10:06AM)
Pros:
Authorized by VW
Cons:
Expensive, arrogant, disrepectful, dishonest, irresponsilbe.

It's a real shame that I have to write negative feedback for these guys. They have all the skills but after years of dealing with Lithia VW, I can't remember the last time I had good service. They are the only authorized VW facility in the area and it shows (very arrogant/ disrespectful).


Expe...

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