Dick's MacKenzie Ford Service Reviews
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Dick's MacKenzie Ford Service Reviews

  • 4151 SE Tualatin Valley Hwy
  • Hillsboro, OR 97123 (map)
  • (866) 672-0753
  • Chat with Dealer

Service Reviews

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Service Rating Happy customer By ItsMeMario on 04/16/16 07:30:45 AM PDT
Recommend this dealer? Yes

Benito the service agent. Very friendly! While waiting for my car to be done he would just come up and talk. He has a fantastic sense of humor.
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Service Rating Excellent car repair By Kcnkollas on 04/03/16 02:40:53 PM PDT
Recommend this dealer? Yes

Convenient time of day, they were done when they said they would be, on my ride home to wait the driver took me home first since I live only a short distance away (there have been times when I was the last person), and so far the problem has not re-occurred with my cars alarm.
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Service Rating Dicks MacKenzie Ford - Excellent Service By MRSfordService on 03/19/16 08:35:25 AM PDT
Recommend this dealer? Yes

Quick Lane Service at Dicks MacKenzie Ford has always met my expectations. I highly recommend them to family and friends.
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Service Rating Go somewhere else. Service manager not very capable. By justacustomer on 07/18/14 08:31:49 AM PDT
Recommend this dealer? No

No body to greet you when you get there. Computers are either really slow or do not work when you check in. Long wait period. Complained to manager about slow service for check in who just laughed at me. Service manager seems very secure in his job and not willing to listen to customers when he is...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Go Elsewhere By fahqueue on 05/30/12 08:44:30 AM PDT
Recommend this dealer? No

I was on the west side of the Portland Metro area and had mechanical problems that needed to be fixed immediately, so I reluctantly took my vehicle to Dick's after being reassured on the phone that they had the parts they needed to fix the problem. Nope, not true. After an hour of waiting, I was t...
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