Dick's Hillsboro Honda

by Hoodwinked buyer on 05/15/2023

Worst experience, shouldn't be surprised since their salesmen come off as stereotypical used car salesmen who just want to rip you off. I inquired about purchasing a new '23 Honda Pilot. Immediately, I received a text message from Val and an email from J. Kimmel. Of note, it was like communicating in a good cop bad cop scenario. Val and I agreed to on a price and he guaranteed there was a car available. I text Val on the way to the dealership, and agreed that he would be the point person for the sale and to get my car appraised for trade.. Surprise when I arrived, Val was busy so Jimmy who was conveniently waiting at the door welcomed me in. He sat me down to inform me that the Pilot was just sold. He offered me a chance to put money down to reserve the next one coming in but the Pilot wouldn't be available for at least 45 days. Then he went on to say that there were no managers available to appraise my trade in and that it would be at the least, a 2 hour wait. Mind you, all the managers are sitting in the office behind their nice glass walls. Lesson learned and revealed by the car sale men: 1. They need people to walk in the door, so they will do anything to get people to come in. 2. The advertise cars especially new cars tend to not actually be in stock. 3. They want to lock you down to pay to reserve a car that isn't on the lot, and they have no timeline to get in stock. 4. This is the clincher, Jimmy K says that all lots, with the exception of theirs is looking to get the highest bidder to purchase their vehicles..... Yet here we are, car was sold before I got there and no sign of Val. If you want enjoy the bs song and dance and would like to get ripped off, go to this dealership.

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by Jennie Beck on 03/12/2021

Ashley Joyner and the rest of the staff at Dick's Hillsboro Honda were very friendly and helpful in my recent purchase of a 2021 Honda CR-V. I am very satisfied with the service I received and my new vehicle.

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by Seth Peterson on 02/23/2021

It was fast and it was a very family friendly environment. I felt like I went on my test drive and then a few minutes later was in the car driving it home lol.

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by Ryan on 02/10/2021

The team at Dick's Hillsboro Honda, did everything they possibly could to help me, and make the new car buying experience as pleasant as possible. Ashlie went above and beyond in every way to assist me, keep me updated, and make my experience an incredibly positive one. I would highly recommend buying your next car here! Thanks Ashlie, and the Dick's Hillsboro Honda team!

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by Honda on 12/20/2020

If I could give this place zero stars I would. Beware their service department! They not only didn’t disclose all of the issues but damaged the car further and they weren’t going to tell me. I paid $2500 and the car still has many issues not addressed. Absolutely horrible service and I will be making sure the world knows it. DO NOT TRUST THEM! I was told by the service manager I could bring the car back and they would do a little more work for free but after taking it to another mechanic we won’t be going back and I plan on contacting upper management as well as the BBB. These people should be disgusted with themselves. Side note: I have every text message from Matt their service advisor stating the only things they found wrong with the car yet they let me leave without pieces like the air filter. BEWARE!!

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by Bobby Lockrem on 12/17/2020

Great people here. Anthony was a rock star.

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by Anita R Sweet on 12/15/2020

The best car buying experience I have ever had! From my amazing salesman Abdi! To the finance department! Steller experience and I love my new CR-V! I am a customer for life!

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by Stephannie on 11/30/2020

I had a wonderful experience purchasing from this group. Ashley Joyner made the experience fun, exciting and easy. Thank you so much for helping me find my dream car!

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by Melissa on 11/08/2020

I had an amazing experience. I purchased a 2016 Toyota Corolla from Hillboro Honda. From start to finish, was a breeze, thank you Anthony, and Gilbert. I would definitely think about purchasing a car in the future from you guys. Thank you for making it so easy.

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by JMPDX on 10/27/2020

Had a very hassle free purchase experience for a 2021 Honda Odyssey van. The price was competitive and my trade in value was fair. The whole process was friendly and laid back.

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by Jennifer Samsom on 06/24/2020

I received nothing but first class service from Dick’s Honda. The entire staff was friendly, efficient and helpful. They made sure I got exactly what I wanted and well within the budget I needed (which was no easy task!) I’m very pleased with everything about my experience with them and their salesperson, Anthony, was just the best!

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by Alfredo on 05/26/2020

I just buy a new car for my wife , a Honda CR-V, the salesman Anthony was very professional and with a good knowledge of all the car they have for sale , all the personal did a good job , I recommended the Car Dealer.

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by Sporty on 02/22/2020

I just bought a new civic sport for the wife great little car with fantastic safety features and it drives like a sports car if you want it to my wife says it is better than great,joe my salesman did fantastic and I got a service plan that will save me big bucks.

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by Doss on 01/24/2020

I just purchased a New Honda Civic EX-L car from Dick's Hillsboro Honda. The experience was pleasant one. The sales rep, Mr. Marv Herr, was very helpful and they matched competitor' price. Overall it is a pleasant experience.

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by Steve Furness on 12/28/2019

I just purchased a new 2020 insight and the service at dick’s Honda was amazing. They honored the Truecar price and were the only dealership in the greater Portland area that was confident in getting me my coveted Aegean blue. Thanks to my salesman Josh Watson. Highly recommended.

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by Lydia on 12/24/2019

Just purchased a new vehicle at Dick’s Hillsboro Honda and had a great experience. Our amazing salesman Gilbert helped us every step of the way and was very patient, allowing us to carefully make our decision. He was thorough, friendly and knowledgeable. Overall a very good car buying experience, and they will definitely have our business from here on out!

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by Best sales team ever on 12/21/2019

I needed the car before the Christmas vacation trip, but there was no way I could travel all the way to Portland and get it in time before we left. The sales team at Dicks Honda offered to drive the car all the way down to me and take my trade sight unseen! That is amazing above and beyond service. These guys have my business from now on

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by boseli on 02/27/2018

We had a very pleasant experience purchasing a Honda Ridgeline here. They went above and beyond and gave us great information, good purchase and trade-in prices,and were friendly, helpful, and knowledgeable. Highly recommend!

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by Alexcaro on 09/25/2017

Upon going to my local DMV to register the vehicle I had just purchased from Dick’s Honda Hillsboro, I was informed the respected vehicle would be close to $1,000 to register it as it has over $600 in late fees associated to the VIN. Yes, I am an out of state buyer. The entire Dick’s Hillsboro team failed to disclose late fees associated with this Vehicle. They gladly “researched” and collected my accurate taxes for my State and County but failed to collect my registration and informed they “should be around $300” and to should be paid in person to my local DMV”. When I contacted them (dealership), they informed the fees are associated to the previous owner registered to that vehicle (they held the vehicles title, you were the owner and boasted about who previously owned the car). I was told it “wasn’t their problem” and it was now solely mine to figure out. They noted there was no way in knowing, yet, “finance team” looked up my respected due taxes via FREE Ca. DMV.gov website where it shows all associated fees included late pentality fees. Beware of the transparency of this dealership and apparently the history behind their vehicles like the one I purchased. I spent a lot of time and extra money flying out there to meet them, yet they left me with fees associated to a vehicle they owned during that time. If I would have known the registration would cost me nearly 1k to register, I wouldn’t have purchased the vehicle. If you GM responds, You already spoke to me and told me, “...do what you gotta do, we aren’t helping you”. Your dealership is not one bit concerned for it’s integrity.

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by FerretWoman on 01/03/2017

Marv Herr was not pushy. He listened to us - really listened to our wants and desires. He was savvy enough to let us know how we should best spend our hard earned money. We came to your dealership because we had a horrific experience with Beaverton Toyota and we are glad we made the switch!!

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by Billshare on 12/30/2016

Hillsboro Honda afforded very convenient service appointment scheduling and performed my requested oil change and multi-point serrvice very quickly and professionally.

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