Print | Edit this listing

Kiefer Mazda Sales Reviews

  • 383 Goodpasture Island Rd
  • Eugene, OR 97401 (map)
  • (877) 698-3047
  • Chat with Dealer
Sort By:
Sales Rating VERY poor experience Written by MGRB on 12/07/14 11:53:08 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

1) Customer Service: Went in at 3:30. Made to feel rushed. After purchasing vehicle sent TWO emails which were NEVER answered. 2) Buying process: Bait and switch. Car advertised had many more options than did the actual vehicle on the lot. Lame excuse given. Also advertised 0 interest but wa...
Read the full review

Sales Rating Very Upsetting Experience Written by winkiepoos on 09/05/14 03:43:01 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased a used vehicle from this company. Really excited to get the vehicle. First I had to put up $1500.00, then had to have costs added onto the loan price to cover the payoff on the vehicle I traded in. So this vehicle I purchased cost me $5000.00 more than the price on the window even after I ...
Read the full review

Sales Rating Very poor experience Written by alacewel on 07/28/14 04:43:02 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

It has taken me a month to write this, 1) to allow my emotions to dissipate to a degree and 2) to come up with a concise way to communicate my experience. The condensed version of my story is that there was a manufacturing issue with my brand new Mazda 3 (2014); this issue occurred within 2 weeks of...
Read the full review

Sales Rating Overall Good Experience Written by dengay on 05/03/13 08:38:51 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was in the market for a 2010 Mazda 6 and found just what I was looking for on Edmunds.com at Kiefer Mazda. When I arrived at the dealership, Mike greeted us and showed me the car I had seen in the add. After our test drive, I looked the car over again really well and noticed one thing that may b...
Read the full review

Sales Rating Amazing Service Written by cherita1 on 02/25/13 09:45:47 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Justine was our first contact and she was our car finder! She and I had wonderful conversations on the phone when we talked. I was VERY excited when she called me with the deal that we got. It was the car we wanted and at an even better price than what we were wanting to pay! We have a Mazda dealer ...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411