Highly Recommend you to Kiefer KiaWritten by kskinner1 on 12/11/11 11:28:01 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
My mother was in need of a vehicle and refused to let me take her car shopping so I started to do some online research. We wanted to shop around to get her the best deal possible and I didnt want to drag her down to be given some sleazy sales tactics and pressure from some used car sales guy. We knew what she wanted. I talked to Kiefer Kia and the girl I spoke with was very nice, I told her I found a car in Portland cheaper than what they had listed. She encouraged me to give them a try but after talking to 3 big Portland dealers, I let them talk me into making the drive 2 hours north for an Optima that they told me they had that I was looking for. So, I packed my mom in the car and we drove up. We got to the dealership to find that the each of the 3 dealers I spoke with, each had "just sold the car." They tried to force us into something we didnt want. We walked around for 4 hours to leave tired and unhappy. I ended up driving back home to Eugene and calling the young lady back at Kiefer Kia which is what I should have done in the first place. She set me up to come in and meet with Joe Garwood, our experience was a mile better than the way we were treated in Portland. It took us just a few minutes to find the Optima she wanted. No back and forth, before I knew it we were right thru to finance and receiving the vehicle. It was not uncomfortable in any way. No surprises. Joe had a great sense of humor and was very easy going our experience was personal and the follow up to ensure we were pleased even after we left the store was very reassuring. It seemed as if he didnt mind if we were there to purchase or not. I recommend Kiefer Kia to anybody I know looking for a vehicle.