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Kendall Subaru Sales Reviews

  • 20 Coburg Rd
  • Eugene, OR 97401 (map)
  • (888) 410-4621
  • Chat with Dealer
Sales Rating:

Purchase of a certified preowned 2013 Legacy

Written by LegacyPurchase on 12/12/13 11:13:31 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had researched various models of the 2013 Honda, Toyota, and Subarus for my particular driving needs and decided upon a 2013 Legacy Limited. This research included reviewing stock from most of the Oregon Subaru dealerships along the I-5 corridor and then some. Based upon a number of factors, I purchased a 2013 2.5i Legacy Limited from Kendall Subaru of Eugene. These factors included, but not limited to the following: customer friendliness; sales staff’s extensive knowledge of the vehicle; solid reputation for standing behind their sales; review of other satisfied customer reviews; and their service department’s reputation as being honest, affordable, and quick to deliver without excessive or unneeded repairs. The entire experience with Kendall Subaru was very pleasant and informative, to include an absence of pressure to make a purchase. From the time I arrived at the dealership's lot to when I subsequently drove away with my Legacy a week later, I was always treated professionally and with respect. Sales representative Kevin P. was extremely friendly, polite, and informative. He never once tried to sell me a vehicle he thought I might like, but listened carefully to my driving needs and then discussed what options were available in stock to fit what I was looking for in a purchase. At no time did he ever try to pressure me into a purchase. In fact, I left the lot the first meeting to continue further research and he didn’t try any sales tactics to prevent me from departing. I kept in contact with him throughout the week and came back to look at a vehicle he recommended. After I made the purchase he spent additional time with me in the vehicle to demonstrate various features, to include synching my mobile telephone with the vehicle’s Bluetooth and then assisting with the storage of some frequently called telephone numbers. He went above and beyond what was expected of a sales representative. He was great to work with throughout the purchase. The finance representative, Jered A., who closed the financial aspects of the purchase, was extremely professional and helpful and made this process very satisfying and without any surprises. Kendall’s staff is indeed professionals. Overall, I highly recommend making a purchase from Kendall Subaru if you desire a very friendly, helpful, and professional environment that is free of pressure to make a buy at that moment. Ask for Kevin P. if you want a hassle free purchase and have confidence in being treated right.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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