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Beaverton Kia Sales Reviews

  • 12520 SW Canyon Rd
  • Beaverton, OR 97005 (map)
  • Chat with Dealer
Sales Rating:

Over Charged and Misled

Written by cry1 on 08/28/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased a 2009 KIA from Beaverton (Bob Lamphere) Kia/Honda. First, it took 4 hours. Bad enough but forgivable. The problem was the manufacturers sticker that you normally see on the window wasn't on the car. It had been removed and stuck in the glove compartment which I found a week after I purchased the car. MAKE SURE YOU LOOK AT THE MANUFACTURERS WINDOW STICKER and if it isn't there, ask for it. A rookie mistake to be sure. It cost me an additional $1000.00 over and above the recommended sticker price. Bob Lamphere had the KIA brought over from Weston KIA and marked it up $1000.00. These are bad people! Given the state of the car business in general, one would think they would make an effort at honesty. Don't deal with Don Holden. Ask for someone else if you feel it necessary to go here. I'd recommend driving the extra few miles and finding another dealer.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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The 'Maroni Sticker' named after Senator Maroni (sp?) is a congressional mandate to 'educate the buying public'. It blocks the view of the driver and should be in a booklet or something inside the car for the prospect to read. The 'MSRP' is the vehicle manufacturer's suggested retail price. The MSRP does not reflect dealer installed accessories. There is a second sticker that outlines what extras went on by the dealership, if any, after the manufacturer built and shipped the vehicle. Without knowing the 'big picture' I can't say whether the complainant is correct or not. With over 30 years experience in the insurance business, I can say many people are on a hair trigger to get mad about ANYthing. It usually boils down to a predisposed attitude and/or unwarranted expectations not being met. Maybe that is true in this case.

  • By denwin
  • on 12/05/2010
  • 09:35:02 PM PST
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