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Jim Norton Toyota Sales Reviews

  • 9809 S Memorial Dr
  • Tulsa, OK 74133 (map)
  • (888) 461-4581
  • Chat with Dealer
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Sales Rating Tried to Re-Negotiate Price for Bogus Reason Written by dean83 on 09/23/14 10:22:06 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Justin M. did a great job, but the dealership let us down on two important things. First, after agreeing in a phone call on the trade-in allowance and ordering a new Highlander, they re-negotiated the trade-in allowance after we waited 6 weeks for the Highlander to arrive, and drove three hours to ...
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Dealer Response

Thank you very much for taking the time to let us know of your experience. While nobody likes to hear negative feedback, we greatly appreciate it because it's the best way we know to keep improving and meet the needs of all our customers. Rest assured we wil... Read more

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Sales Rating Easy negotiation Written by tutonic1 on 09/20/14 08:35:52 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We knew what we wanted. The salesman (Richard) understood this and everything was cooperative. We did negotiate price and that also was pretty painless. There was no waiting for 30 minutes while they tire you out, or that kind of nonsense. Also, we negotiate PRICE and did not have to go through the ...
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Dealer Response

Congratulations on your new car! It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. Richard is a key comp... Read more

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Sales Rating Great car buying experience. Written by jmillspaugh on 09/16/14 08:05:23 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Honest and knowledgeable salesman. I never felt pushed but Tommy was always there to answer questions and help find the car we wanted to buy.
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Dealer Response

Thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Tommy provided you with pressure-free and well-informed car-buying experience. We appreciate your business and look forward to serving you again i... Read more

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Sales Rating Great Car buying Experience Written by jmillspaugh on 09/08/14 06:26:44 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had a great car buying experience at Jim Norton Toyota. Tommy L. did a great job listening and then getting us in the right car with no pressure and no stress.
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Dealer Response

Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Tommy is a valuable member of our team and will be pl... Read more

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Sales Rating Pleasant Experience from Online Search to In-person Vehicle Purchase Written by d1andonly1 on 11/15/13 09:52:48 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My search for a right Toyota vehicle at the right price began with days of online searching that yielded a sedan with acceptable mileage and price. A phone call to Jim Norton's Used Car dealership led me to Blake who not only new the exact car to which I was referring but knew its location on the lo...
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Dealer Response

Thank you for writing about your visit with us and congratulations on your new Toyota! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Zach and Blake are assets to ou... Read more

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