Jim Norton Toyota of Oklahoma City Sales Reviews
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Momentum Toyota Northwest Sales Reviews

  • 8401 NW Expressway
  • Oklahoma City, OK 73162 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Avoid this dealership Written by inkarus41 on 03/22/16 03:26:22 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went here to test drive a RAV4 Hybrid after seeing it in a beautiful blue color. I wanted to get a rough estimate on pricing and what they might be able to offer after my test drive. Not only was my salesperson rude, he ignored multiple requests for a price on the car and then asked me to blindly ...
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Dealer Response

Hello, Thank you for your feedback. We strive to make all our customers feel as comfortable as possible during their visits, regardless of their decision to purchase a vehicle. We always honor their requests, listen to their needs, and help them in any way we... Read more

All Comments (1)
Sales Rating Will never go back Written by 4Runnershopper on 11/17/15 08:01:40 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Decided to go back after a bad experience in August 2012. Waited for 4 days and several hours in the lobby for finance. We ended up going across the street and bought a Nissan. Last week we went back to look at 4Runners. Salesman disappeared we found him later finishing a previous deal. He just expe...
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Sales Rating Unprofessional Employees and a Waste of My Time Written by JEREMYVAN on 09/21/15 01:18:11 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Worth the read: Would give 0 stars if possible. The Jim Norton Toyota dealership completely wasted my time and their employees are extremely unprofessional. I scheduled an appointment to see a very specific vehicle. When arriving at the scheduled appointment time, the employee I made the appoint...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Good deal gone bad Written by chase911 on 04/20/12 10:19:13 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

I would not suggest buying a vehicle from this dealership due to the lack of efficiency and urgency in the staff, and lack of concern for the customer. This dealership made me a deal after several days of trying to get in touch with the dealerships Finance department. Finally after getting someo...
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Dealer Response

We are very sorry to hear about your unpleasant experience with our dealership. This behavior from our personnel is unacceptable. We know that great customer service is the key to success and repeat business. The customer service you describe is far from what ... Read more

All Comments (1)
Sales Rating We had great service at Dub Richardson Toyota Written by kathy1953 on 08/08/11 01:49:37 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My husband and I bought two 2011 Toyotas from Dub Richardson. Bought one and liked it so well we bought another one 8 days later. Same salesman also. Great people there. Couldn't ask for better service. Went in for oil change a few days ago and got same good service. They even washed my car for me ...
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Dealer Response

We're glad you have had such good experiences with us. We appreciate the repeat business and hope to see you in for service again soon.

All Comments (1)
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