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Bob Howard Toyota Sales Reviews

  • 12929 N Kelley Ave
  • Oklahoma City, OK 73131 (map)
  • (888) 720-9629
  • Chat with Dealer
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Sales Rating Impersonal Salesman Written by carlnlesa on 09/18/14 12:40:20 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The salesman was cold and impersonal . His standard answer was I think so while looking at his phone. When I asked him what they were giving us on our trade in he said $500, no more like $50 on paperwork . The vehicle was delivered to us unwashed with part of window sticker and glue still on window....
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Dealer Response

First, I want to thank you for your feedback. I appreciate you taking time out of your day to let us know about what you experienced during your visit. Second, I sincerely apologize that your experience was anything but satisfactory. If you provide me with a b... Read more

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Sales Rating Worst Dealer Written by sravanp on 07/23/14 07:27:16 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Do not buy any vehicle from this dealer, they have lot of attitude, they can't care less for a customer.
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Dealer Response

Thank you for your feedback. I appreciate you taking time out of your day to let us know about the customer service you encountered. I sincerely apologize your experience was anything but satisfactory. If you provide me with a bit more information, I'd be happ... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Bait and Switch--Stay Away! Written by honestyisbest on 03/18/11 02:48:03 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Bob Howard Toyota engages in deceptive sales practices. They advertised a low-priced Toyota Corolla at an attractive price. I phoned ahead and asked about that specific car's availability and Bob Howard Toyota said it was available. We went straight to the dealer and asked if we could see the car. T...
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Dealer Response

We are so sorry that you had a negative experience with our sales department. We strive to make sure that our customers have a pleasant experience with our dealerships when they come into the store to purchase a vehicle. If there is anything we can do to make ... Read more

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Sales Rating Nice guys to deal with Written by toytacstuph on 12/28/07 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I got myself into a jam and needed a truck quick. These guys got it for me and gave me a very good deal. I would buy from them again.
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Dealer Response

Thank you so much for your kind words! We are so glad that your purchase went smoothly and that you had a good experience at our dealership. Thank you so much for your business!

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Sales Rating Good Buying Experience Written by wsiddle on 09/27/07 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Utilizing internet sales, I was offered a good price on a vehicle I was interested in, but when I got to the dealer and realized it didn't have a required option I needed, they orderd me one at no extra cost with the same reasonable discount. The truck came in earlier than expected and I walked away...
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Dealer Response

Thank you so much for your kind words! We are so glad that your purchase went smoothly and that you had a good experience at our dealership. Thank you so much for your business!

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